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Customer ratings

4.6 out of 5.0 based on 51 reviews

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London & County Surveyors Ltd

Based in London and covering the Home Counties, London and County Surveyors have been established for 20 years. Our team of RICS regulated Chartered Surveyors belive in the 'old fashioned' approach - we want to make our clients feel well looked after, having received an efficient, professional and friendly experience.

We offer:

  • RICS HomeBuyer Report
  • RICS Building Survey

Outside of our residential services, we also offer commercial building surveys, dilapidations and party wall.

We are happy to offer free initial advice, so if you're not sure what kind of survey you need, or how to proceed, please do get in touch.

Customer Reviews

London & County Surveyors Ltd

Average service quality  

Average value for money

4.6 out of 5.0 based on 51 reviews

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They were exceptionally efficient, professional and prompt on replying to any queries I had. Highly recommend them.

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I'm really pleased with the service from L&C surveyors. Marie was extremely accommodating to my needs, especially as I had to keep delaying my survey for various reasons. It was never a problem. Also, when the survey took place, I needed to get the report quicker than usual due to timings and both Marie and the surveyor, John, were understanding of my needs and fast-tracked the survey so I could complete on my purchase. Great customer service and highly recommended.

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Marie has been really helpful from start to finish, organised the survey quick, received the report seven days later, overall good experience and happy with the detailed report , would recommend the company

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No further comments

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Excellent and easy to use website generating quotes catered to our individual situation. We decided on London & County based on price and Trust Pilot reviews, which were clearly displayed. Marie answered queries within 24 hours and her communication was fantastic. We received the Building Survey ahead of schedule and it was detailed, easy to read and informative and it helped us to renegotiate the price of our property!

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Extremely fast and reliable.

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Marie was great to deal with, responded very quickly to every email or query I had.

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Excellent service and staff. Cannot fault them

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Professional organisation; quick to book in my survey and made sure to get it completed quickly as requested. Detailed report with clear descriptions gave me confidence that surveyor had been thorough. Slight clerical mistake on copy of report first given to me but was quickly rectified the same day after I notified them. Cheapest quote I found but service couldn't have been better.

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Took a long time to carry out the survey (12 days after instruction) then over 7 days to get the report. No response to a follow up query and the survey wasn't exactly cheap. The content of the report was ok, but if I'm paying £630 I expect a prompt response to any post report queries. Wouldn't recommend this firm as there are plenty of alternatives available at a similar price.

Thank you for your review. I have personally looked into your comments and I can confirm that we were instructed on 4th February and were permitted access by the estate agent on 13th February. Unfortunately, this delay is out of our hands as we can only inspect a property when we are permitted access. We did in fact attempt to gain access sooner but were told that this was not possible. Your report was then issued within 4 working days following the inspection, which we consider reasonable and in line with our terms of engagement. Regarding your follow up query, you simply asked whether the purchase price was a fair reflection, given the condition of the property. The report did in fact answer this query quite succinctly and we did, respond by email reiterating this. Having reviewed your comments we are happy that we provided our usual high level of service, but are sorry that you are not happy.