1. Home
  2. Surveyors
  3. Directory
  4. Smart Home Surveys Limited

Customer ratings

4.9 out of 5.0 based on 21 reviews

  1. 20
  2. 1
  3. 0
  4. 0
  5. 0

Ready to get quotes?

Up to 4 instant quotes from Chartered Surveyors

Get surveyor quotes

Smart Home Surveys Limited

Smart Home Surveys are an independent surveying practice offering Market Valuations, Condition Reports, HomeBuyer Reports, Building Surveys and Building Reinstatement Cost Appraisals.

We pride ourselves on three main points: 

 

Highest quality of reports:

We only use the RICS report format in our reports. This format has been developed by the Royal Institute of Chartered Surveyors and is very comprehensive, using the traffic light rating to give the reader a clear indication of how urgent or serious the repair is. We ensure all defects are covered within our inspection of each condition survey with each inspection lasting from one to three hours.

 

Fast report turnaround times:

We know it is essential for our clients to be informed of any issues at the earliest opportunity. We have one of the fastest turnaround times in the market with our Valuations completed and returned within two working days, our Condition and HomeBuyer Reports returned within three working days and our Building Surveys within five working days.

 

Excellent client care:

At Smart Home Surveys, we understand buying a property can be a daunting task which is why we offer ongoing support and advice, even after you have received your report. We allocate each client a account manager so there is a single point of contact throughout the whole process. The account manager will ensure you are getting the right type of survey and welcome any particular concerns you may have for consideration by our surveyors. We also offer a free over the phone consultation with any of our HomeBuyer Reports and Building Surveys.

Customer Reviews

Smart Home Surveys Limited

Average service quality  

Average value for money

4.9 out of 5.0 based on 21 reviews

Service quality

Value for money

on

I thought they were excellent; Tracey picked up every time I called and made really good email contact with me, too. I knew what was happening every step of the way and was able to speak to the surveyor about my report, to answer questions and make sure I had understood it. Excellent service.

Service quality

Value for money

on

We were really happy with the service Smart Home Surveys provided. The communication was quick and efficient and the survey was thorough and written in a way that we could understand. Our surveyor answered any additional questions we had and the service was invaluable.

Service quality

Value for money

on

They were very quick and very accommodating (I was in a real hurry with this). Stacey was very friendly and helpful. And the surveyor himself was also helpful and reachable when I had further questions. Would defo recommend!

Service quality

Value for money

on

Service was efficient, clear and reasonably priced. Would very much recommend.

Service quality

Value for money

on

Dealing with Tracey ws brilliant. It was a fast, efficient service and we liked the layout of the report which was also prompt. When we had a question post the report we received swift helpful response from Surveyor.

Service quality

Value for money

on

They responded very quickly and survey carried out promptly. Report issued quickly too, would recommend

Service quality

Value for money

on

excellent survey & advise from start to finish

Service quality

Value for money

on

No further comments

Service quality

Value for money

on

They are really good - Tracey is professional, friendly and a pleasure to speak with.

Service quality

Value for money

on

Really great service, very quick and knowledgeable and the survey was very clear and has really helped us move forward buying the house with a clear plan and full information on what to do next.