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4.9 out of 5.0 based on 17 reviews

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Smart Home Surveys Limited

Smart Home Surveys are an independent surveying practice offering Market Valuations, Condition Reports, HomeBuyer Reports, Building Surveys and Building Reinstatement Cost Appraisals.

We pride ourselves on three main points: 

 

Highest quality of reports:

We only use the RICS report format in our reports. This format has been developed by the Royal Institute of Chartered Surveyors and is very comprehensive, using the traffic light rating to give the reader a clear indication of how urgent or serious the repair is. We ensure all defects are covered within our inspection of each condition survey with each inspection lasting from one to three hours.

 

Fast report turnaround times:

We know it is essential for our clients to be informed of any issues at the earliest opportunity. We have one of the fastest turnaround times in the market with our Valuations completed and returned within two working days, our Condition and HomeBuyer Reports returned within three working days and our Building Surveys within five working days.

 

Excellent client care:

At Smart Home Surveys, we understand buying a property can be a daunting task which is why we offer ongoing support and advice, even after you have received your report. We allocate each client a account manager so there is a single point of contact throughout the whole process. The account manager will ensure you are getting the right type of survey and welcome any particular concerns you may have for consideration by our surveyors. We also offer a free over the phone consultation with any of our HomeBuyer Reports and Building Surveys.

Customer Reviews

Smart Home Surveys Limited

Average service quality  

Average value for money

4.9 out of 5.0 based on 17 reviews

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Dealing with Tracey ws brilliant. It was a fast, efficient service and we liked the layout of the report which was also prompt. When we had a question post the report we received swift helpful response from Surveyor.

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They responded very quickly and survey carried out promptly. Report issued quickly too, would recommend

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excellent survey & advise from start to finish

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No further comments

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They are really good - Tracey is professional, friendly and a pleasure to speak with.

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Really great service, very quick and knowledgeable and the survey was very clear and has really helped us move forward buying the house with a clear plan and full information on what to do next.

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they were super quick and provided very helpful information. As they provided documents and invoices by email it speed up the process drastically. They also use docusign for the instruction which helped to speed up the signature process. The survey was conducted in less than 3 days.

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The company was professional and very helpful. I specifically requested that they perform checks on certain areas which they did and provided very clear and coherent feedback and advice.

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Excellent. Very quick, immediate and polite service. Totally recommendable 100%.

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Very professional, excellent communication and always helpful when I had questions.