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Customer ratings

1.0 out of 5.0 based on 1 review

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Camsure Homes Ltd North East

 

 

 

Customer Reviews

Camsure Homes Ltd North East

Average service quality  

Average value for money

1.0 out of 5.0 based on 1 review

Service quality

Value for money

on

Although at first I thought that this surveying company were good, and very professional; When I moved into my new property, the first thing I found was that when I went to wash my face, the large, heavy ceramic basin in the en-suite bathroom tipped up off the shelf and nearly crashed onto my feet. Being already severely disabled, elderly, and living alone, this would have been catastrophic. I then noticed that when I filled all three bathroom basins with water, by the time you reached for your facecloth, the water had drained away completely with the chrome plugs in! Even in the downstairs cloakroom, the plug was broken and the U bend blocked. I had to pay for an emergency plumber to secure the en-suite basin from falling ,as I often lose my balance and reach for anything just to steady myself. When I informed Camsure Homes about these serious problems, the answer I received was "Oh! Tom Lescek has now left us"; Then from Gavin Gee, the manager; "Sorry but we don't check sanitary ware" No compassion whatsoever, and certainly no offer of any compensation for my immediately having to pay a plumber to repair all of the chrome push in plugs in every bathroom and cloakroom. I would not ever use this company again.