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Customer ratings

4.8 out of 5.0 based on 60 reviews

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Novello Chartered Surveyors (West Midlands)

Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (West Midlands)

Average service quality  

Average value for money

4.8 out of 5.0 based on 60 reviews

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The process was easy and they have been keeping me updated during the appointment booking stage.

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No further comments

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None

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Professional service

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Did exactly what it said they would do phoned to tell me they had sent the survey by email followed up a couple of days later with phone call & email. Very pleased.

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seemed pretty good

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They did everything in a timely manner and even checked to make sure we had received the survey and if we had any questions.

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Very quick and professional service

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Good service, good follow up service and delivered as expected in what must be a busy time.