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4.7 out of 5.0 based on 102 reviews

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Gold Crest Chartered Surveyors (North)

Your expert guide to buying with confidence.

 


Gold Crest Chartered Surveyors deliver expert property advice through detailed, accurate reports that help buyers make confident and informed decisions. Since our founding in 2010, we have grown from a small regional firm into a nationwide provider of specialist residential surveys across England and Wales.
 
Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS HomeBuyer Reports and Building Surveys, supported by in-depth research and thorough on-site inspections. Every survey is carried out by a directly employed surveyor with strong local knowledge and a clear commitment to quality and consistency.
 
At the heart of Gold Crest is a simple promise: to deliver the best possible customer service. This philosophy drives every part of our business, from experienced surveyors on the ground to the dedicated administrative team supporting each client. Over the years, we have invested significantly in training and technology to ensure faster report turnaround times, clear communication, and a seamless customer experience.
 
Our reports are designed to provide clarity. They identify key risks, outline essential repairs, and offer practical guidance to help buyers take informed next steps with confidence. We are proud of our consistent five-star rating on Trustpilot, which reflects the care, accuracy, and professionalism our clients can expect from every survey.

Whether you are a first-time buyer or an experienced property investor, Gold Crest is here to support you through every stage of the process with expert insight and dependable service.

Customer Reviews

Gold Crest Chartered Surveyors (North)

Average service quality  

Average value for money

4.7 out of 5.0 based on 102 reviews

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Really quick service and very professional detailed report

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Efficient service and good communication, at a better price than other surveyors.

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Poor integrity surveyors. I am a buyer using their level 3 service for a house i put an offer on. The surveyor made arrangements with the seller concealing certain defects in the property that I am aware of having certain defects. The report stated that they couldn't have access to certain rooms in the house due to not having keys and put the report based on that missing informarion. The seller confirmed that all keys were handed to the surveyor. They checked for damp in walls that apprantly in good condition, while missing walls near pipes deliberately. I raised a complain and no response was received despite multiple chase up. The report is a pre-filled template with one section completed and read is "as above". I can see now there are other poor reviews and complaints about people finding damp in their property upon moving in that costed thousands of pounds and I wish i read that beforehand. as the sale is pending the survey and I don't intend to throw another £500 because of a corrupted surveyor and a complacant company, i am also taking legal action due to the lack of reaponses- avoid at any cost.

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I had to contact them twice as the first time, no one got back to me however, after the second time, a reply from Sharon was received promptly with an apology. The survey was booked the following day, with the surveyor going out that afternoon. Luckily, the vendor was at home; the report was received five days later, which was a rapid turnaround. The only reason it was not five stars when the report came back was that it randomly didn't have any details of two outbuildings, both locked, which would have been like the outside reported on and the roof's state.

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Excellent service

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Good communication

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Initial contact or after contact would have been great with the actual surveyor but this was not allowed pricing was good and service was great

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Happy with the customer service received, acted quickly to resolves a communication issue. Really happy with service provided so far.

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Excellent service, appointment was found relatively quickly and the report came much sooner than expected after that. Lots of detail. Overall would certainly recommend.

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Turn around coukd be quicker but reasonably priced