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Customer ratings

4.7 out of 5.0 based on 104 reviews

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Novello Chartered Surveyors (North)

Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (North)

Average service quality  

Average value for money

4.7 out of 5.0 based on 104 reviews

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Great service and everything went very smoothly.

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No further comments

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Very quick to reply to any emails. The report sent was structured well and reader friendly. 100% use again.

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Fast communication. Helpful on the phone. Good turnover time for homebuyers survey in these difficult times.

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Great efficient service and report was received within 5 days of review as promised. Would definitely recommend.

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Quick and very polite when on the phone. Information on the report was comprehensive.

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They were able to do the survey quickly and the report was sent to me before the date they had estimated. Very pleased with their services.

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Very efficient. Survey done in two weeks and then results in 5 working days. Text updates were really useful as I work shifts and can’t always talk on the phone.

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Extremely efficient service. Were prompt in getting into contact initially. Survey completed on time and report emailed as promised. Detailed and clear report, no complaints.