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4.2 out of 5.0 based on 11 reviews

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Gold Crest Chartered Surveyors (London)

Gold Crest Chartered Surveyors began as a father and son team in 2010, providing RICS HomeBuyer Reports, Building Surveys and Mortgage Valuations.

They had a small team covering the East Midlands from their base in between Nottingham and Derby. For many years, they mainly carried out surveys and valuations, with only one administrator, who is still with the firm today. The team has grown significantly, whilst retaining the values and philosophy of when the company was young. Our company slogan is simple: we aim to provide the best possible customer service. This mantra has been instilled throughout the team, which has grown to 20 strong: 12 surveyors and 7 administrators.

All of our profits have been invested back into the company, focusing on systems and training, with the ultimate aim of improving the level of customer service, and improving efficiency of the report turnaround.

We are committed to providing the highest possible standards, and we’re proud of our 5* rating on Trustpilot, which has been maintained over the last 2 years. This rating has been achieved by the administration staff and surveyors, whose dedication and commitment to providing a great service makes the directors proud to be part of this fantastic team. As far as the company is aware, they are the highest rated surveyors in the country.

Gold Crest are proud to offer both Building Surveys and RICS HomeBuyer Reports. Our high quality and well trained surveyors will fully assess the property, point out any issues and deliver a thorough and easy to read report to you as soon as possible. We’re always happy to talk to our clients to make sure they fully understand the report.

We have qualified and professional Chartered Surveyors well located in London to offer HomeBuyer Reports and Building Surveys. Whatever part of London you’re in, we have a surveyor who can offer a high quality report in good time.

Customer Reviews

Gold Crest Chartered Surveyors (London)

Average service quality  

Average value for money

4.2 out of 5.0 based on 11 reviews

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Very efficient and supportive service. Easy to use and informative from the beginning.

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Great service and no problems

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Good simple service

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On first impressions, the survey looked detailed and comprehensive, a 42 page report with photos. However, when going through it in a bit more detail, it became apparent that some of it had been done “lazily”. There were many “likely problems” states probably so they don’t get sued, but the survey didn’t tell us definitively if we had them which left us very confused, e.g they did not lift the drain lid because it was “too heavy” and they could not assess the loft timbers properly because of “limitations which prevented safe access” I.e. there was stuff in the way and the surveyor did not discuss with the vendors to move it beforehand. I’ve now had to get another surveyor that has liaised with the vendor to move their stuff out of the way prior to the survey date. This is what goldcrest should’ve done but they didn’t.

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No further comments

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Very impressed by the speed. I got a quote on a Thursday and the survey was carried out the next day!

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So happy with the service and luckily we benefitted from a 20% seasonal discount.

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Did the job quickly and efficiently. No complaints.

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The advisors were very helpful and honest. I felt that I was looked after throughout the process.

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Requested to speak to the surveyor on two different occasions. Not only did this not happen but the organisation did not have the courtesy to call and rearrange.