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Customer ratings

4.6 out of 5.0 based on 99 reviews

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Gold Crest Chartered Surveyors (London)

Gold Crest Chartered Surveyors began as a father and son team in 2010, providing RICS HomeBuyer Reports, Building Surveys and Mortgage Valuations.

They had a small team covering the East Midlands from their base in between Nottingham and Derby. For many years, they mainly carried out surveys and valuations, with only one administrator, who is still with the firm today. The team has grown significantly, whilst retaining the values and philosophy of when the company was young. Our company slogan is simple: we aim to provide the best possible customer service. This mantra has been instilled throughout the team, which has grown to 20 strong: 12 surveyors and 7 administrators.

All of our profits have been invested back into the company, focusing on systems and training, with the ultimate aim of improving the level of customer service, and improving efficiency of the report turnaround.

We are committed to providing the highest possible standards, and we’re proud of our 5* rating on Trustpilot, which has been maintained over the last 2 years. This rating has been achieved by the administration staff and surveyors, whose dedication and commitment to providing a great service makes the directors proud to be part of this fantastic team. As far as the company is aware, they are the highest rated surveyors in the country.

Gold Crest are proud to offer both Building Surveys and RICS HomeBuyer Reports. Our high quality and well trained surveyors will fully assess the property, point out any issues and deliver a thorough and easy to read report to you as soon as possible. We’re always happy to talk to our clients to make sure they fully understand the report.

We have qualified and professional Chartered Surveyors well located in London to offer HomeBuyer Reports and Building Surveys. Whatever part of London you’re in, we have a surveyor who can offer a high quality report in good time.

Customer Reviews

Gold Crest Chartered Surveyors (London)

Average service quality  

Average value for money

4.6 out of 5.0 based on 99 reviews

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Really efficient service, I was able to book a survey for the next week which was amazing considering how busy everyone is working towards the stamp duty holiday deadline.

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They were very friendly and approachable from the very start and helped answer our questions. They also responded very quickly so was happy with the customer service. The lead times were also great and we had a survey booked within a week and a half of contacting them. Great service and very happy customer :-)

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Completely headache free, I didn't need to chase anyone at all and they even gave me follow up phone call to discuss my report further if required. I would definitely use again and recommend.

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They are good and thorough

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Very efficient and good communication throughout the process

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quick easy communication. Initial surveyor got cancelled as he had to self-isolate, but Gold Crest quickly found another appointment for then ext day!

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Great at communicating promptly

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Very good service! Fast and efficient.

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They have been really friendly and helpful. A pleasure to deal with

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Very responsive and open to our requests