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Customer ratings

4.6 out of 5.0 based on 113 reviews

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Novello Chartered Surveyors (South East)

Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (South East)

Average service quality  

Average value for money

4.6 out of 5.0 based on 113 reviews

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Value for money

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Simple easy to use service no complications. staff efficient and friendly. Only niggle was that there was no follow up call from the actual surveyor, but in fairness I only had to ask. Overall, hassle free.

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No further comments

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very punctual. Great communication throughout the whole process.

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The survey was very detailed and easy to understand. I think this company is a bit aggressive with communications: they call you, send SMS, and send emails (all three of them) every day until you get back to them.

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Good service with follow up call

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I had to chase them to book in the survey.

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Very professional approach, I liked report. I would just add, photos could be in better quality in the report

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They seems very responsible and I got booked in for June 20. So far they seems good. Hope the results will turn out great. But one thing I would like to mention is that since I am a new comer from Hong Kong and I have no ideal of what is the charge of the survey report and I do not want to get rip off. I love this website “reallymove” since I am able to get four different quotation within hour even in the weekend none office hour. Great Job guys!! I have recommended to a lot of my friend in Hong Kong.