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4.6 out of 5.0 based on 112 reviews

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Gold Crest Chartered Surveyors (London)

Your expert guide to buying with confidence.

 


Gold Crest Chartered Surveyors deliver expert property advice through detailed, accurate reports that help buyers make confident and informed decisions. Since our founding in 2010, we have grown from a small regional firm into a nationwide provider of specialist residential surveys across England and Wales.
 
Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS HomeBuyer Reports and Building Surveys, supported by in-depth research and thorough on-site inspections. Every survey is carried out by a directly employed surveyor with strong local knowledge and a clear commitment to quality and consistency.
 
At the heart of Gold Crest is a simple promise: to deliver the best possible customer service. This philosophy drives every part of our business, from experienced surveyors on the ground to the dedicated administrative team supporting each client. Over the years, we have invested significantly in training and technology to ensure faster report turnaround times, clear communication, and a seamless customer experience.
 
Our reports are designed to provide clarity. They identify key risks, outline essential repairs, and offer practical guidance to help buyers take informed next steps with confidence. We are proud of our consistent five-star rating on Trustpilot, which reflects the care, accuracy, and professionalism our clients can expect from every survey.

Whether you are a first-time buyer or an experienced property investor, Gold Crest is here to support you through every stage of the process with expert insight and dependable service.

Customer Reviews

Gold Crest Chartered Surveyors (London)

Average service quality  

Average value for money

4.6 out of 5.0 based on 112 reviews

Service quality

Value for money

on

Requested to speak to the surveyor on two different occasions. Not only did this not happen but the organisation did not have the courtesy to call and rearrange.

Service quality

Value for money

on

Booking process was smooth and report delivered on time but aftercare needs to improve. The average purchaser of the report is not going to be well versed with the observations of the surveyors report so the Company should follow up the report by a call rather than leave this as an optional service. I had to call twice to get hold of the surveyor to explain the findings of the report. The other item which didn’t feel seamless to me was that I had no sense of estimated costs to fix so all the report did was hand me a problem not a solution. UPDATE: Since submitting this review, Gold Crest have been in touch to go through my feedback and have compensated me for my inconvenience. I have been advised the call back is included with the full building survey not home buyers report but have recommended they include this going forward. Clearly they want to put things right and with this in mind I would try them out again, in the hope of a better service.

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