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4.7 out of 5.0 based on 119 reviews

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Heyes Chartered Surveyors

Heyes Surveyors head office is located in Manchester, with offices also located in Birmingham, West Midlands and Amersham, BuckinghamshireAll our Surveyors are local to you, working from their home address and have extensive knowledge of the areas in which they work. 

We are experts in providing Building Surveys, Homebuyer Reports and Residential Valuations. We provide quality reports and a quality service with effective aftercare and customer service. Our services are available throughout England and Wales but we mainly concentrate on Northwest & North Wales, Midlands, London & the Home Counties and Yorkshire.

We are Regulated members of the Royal Institution of Chartered Surveyors (RICS) bringing you peace of mind:

  • All our Surveyors undertake regular Professional Development Training
  • We are fully insured with Professional Indemnity Insurance
  • We operate an effective complaints handling procedure
  • All our surveyors are qualified with either FRICS, MRICS or AssocRICS designations.
  • Our office staff are customer service focussed
  • We provide a no jargon, easy to understand service
  • All our Reports are endorsed by RICS and we use the RICS Home Survey format

 

RICS Building Surveys

A full building survey is a detailed report on the condition of a property. Each accessible part of the property is inspected and any necessary repairs and anticipated costs will be identified (cost of repairs is available at an additional cost). A valuation is not included but we are able to provide one for an additional fee. 
 

. The building survey covers the following:

  • Major and minor defects

  • Possible cost of repairs

  • Damp tests and timber damage

  • Condition of damp proofing, insulation and drainage

  • Technical information and materials used

  • Recommendation for further inspections

The length of time the inspection takes is dependent on the size of the property and the extent of any identified defects. Typically a three-bedroom house in reasonable condition will take from 3 hours. The report will then be made available within 7 working days. If you advise us that the property needs modernisation or is a renovation project, then these timescales may increase due to the extra time needed to carry out the survey and write up the report. We will advise further on instruction.

RICS HomeBuyer Report

  • Inspection of each element of the property

  • Identification of any major faults

  • Identification of urgent problems that may require further inspection

  • Damage to timbers

  • Results of damp testing within the walls

  • Estimated cost of rebuilding for insurance purposes

The length of time the inspection takes is dependent on the size of the property and the extent of any identified defects. Typically a three-bedroom house in reasonable condition will take from 2 hours. The report will then be made available within 5 working days.

Customer Reviews

Heyes Chartered Surveyors

Average service quality  

Average value for money

4.7 out of 5.0 based on 119 reviews

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Email sent with instructions wasn't completed as per email, rather disappointing however given the massive discount and prompt survey completed very quickly, I'm happy overall with the service and high level of customer service.

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Very easy to use. Comprehensive report provided.

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The survey was promptly done and everyone I spoke to at Heyes was very helpful. After the survey was done I had a really useful phone call with the surveyor who talked me though each of the issues and what they meant.

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Prompt delivery of survey (via email) on completion. Comprehensive report - really happy we did this

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Very efficient and professional. Good value for money

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Detailed report provided, with a very quick turnaround time

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All went smoothly

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No further comments

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So far the customer service has been great.