4.8 out of 5.0 based on 10 reviews
Up to 4 instant quotes from Chartered Surveyors
Westside Services Construction & Property Consultants
Average service quality
Average value for money
Service quality
Value for money
Orla on 18 Apr 2019
Excellent company to deal with from start to finish. Delighted at how simple the entire process was; this has been the easiest part of the house-buying process. The report I received is very well written and will be a useful reference for years to come. Glad I didn't just rely on the mortgage survey as the Westside surveyor highlighted some significant issues that needed to be investigated - I wouldn't have known this otherwise. Actually relieved that I got Westside Services involved!
R on 22 Mar 2019
Great service, very responsive, booked the survey within the week and I had the report back within the timescales. I also got a phone call straight after the visit which was really handy. I would definitely recommend.
Anonymous on 21 Mar 2019
The company was incredibly helpful & answered all the questions I had
JadeK on 25 Feb 2019
Being first time buyers it was a great relief to find such an outstanding company to put our trust into. Casey was professional and efficient throughout the whole process. She kept us informed and always responded promptly to any queries we had. On the day of the survey, the surveyor Robert called us immediately afterwards to give his initial thoughts on the property and offer to answer any questions we had. We received the report within the agreed time frame and it was clear and concise for us to understand. Again, which were grateful for considering our lack of experience. We would highly recommend Westside Services and would definitely use them again in the future.
HT on 22 Feb 2019
Great company, very efficient with fantastic customer service
John on 19 Aug 2018
Excellent service.
Michael on 3 Aug 2018
Very efficient service but I wish they'd let me know ahead of time that they wouldn't be able to evaluate electrical/gas fittings as they're not certified. Aside from that they made some astute observations and raised some good energy efficiency and security concerns.
Dear Customer, Firstly, I thank you for taking the time to provide us with some feedback and I am sorry to hear that feel that you did not get value for money from our services, I believe the main cause for this was that the Electrical & Gas installation s were not evaluated? In response to this; the Electrical & Gas installations were inspected and evaluated by the surveyor and given a rating of 3 as there were no test certificates confirming that the systems had been recently test and inspected by a competent person. Unfortunately, it is a very common misconception that Building Surveyors are qualified to test and inspect electrical / gas services however generally they do not have the necessary NICEIC or Gas Safe Certification required to undertake such operations. Further to this the standard terms of the RICS HomeBuyer Service state: Services are generally hidden within the construction of the property. This means that only the visible parts of the available services can be inspected, and the surveyor does not carry out specialist tests. The visual inspection cannot assess the efficiency or safety of electrical, gas or other energy sources; plumbing, heating or drainage installations (or whether they meet current regulations); or the inside condition of any chimney, boiler or other flue. However, we will take on board your comments and will endeavour to ensure that clients are fully aware of this before they engage our services. If I can be of any further assistance to you please do not hesitate to contact me directly. Kind Regards Westley Robinson Managing Director
gerry on 27 Jul 2018
very quick service from enquiry and very efficient providing comprehensive reports.
Happy customer on 6 Jun 2018
None
Suzan on 3 Mar 2018
Helpful, quick service would recommend
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