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Customer ratings

4.8 out of 5.0 based on 10 reviews

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Westside Services Construction & Property Consultants

Westside Services Limited are dynamic and forward thinking Chartered Construction and Property Consultants. Our dedicated team of professional Chartered Surveyors are on hand to provide professional advice whatever project you are involved with. We pride ourselves on our dynamic approach and we ensure that our clients get the best start to their project saving them time and money. We are fully insured and carry Professional Indemnity insurance at the correct level of cover.

Customer Reviews

Westside Services Construction & Property Consultants

Average service quality  

Average value for money

4.8 out of 5.0 based on 10 reviews

Service quality

Value for money

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Excellent company to deal with from start to finish. Delighted at how simple the entire process was; this has been the easiest part of the house-buying process. The report I received is very well written and will be a useful reference for years to come. Glad I didn't just rely on the mortgage survey as the Westside surveyor highlighted some significant issues that needed to be investigated - I wouldn't have known this otherwise. Actually relieved that I got Westside Services involved!

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Great service, very responsive, booked the survey within the week and I had the report back within the timescales. I also got a phone call straight after the visit which was really handy. I would definitely recommend.

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The company was incredibly helpful & answered all the questions I had

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Being first time buyers it was a great relief to find such an outstanding company to put our trust into. Casey was professional and efficient throughout the whole process. She kept us informed and always responded promptly to any queries we had. On the day of the survey, the surveyor Robert called us immediately afterwards to give his initial thoughts on the property and offer to answer any questions we had. We received the report within the agreed time frame and it was clear and concise for us to understand. Again, which were grateful for considering our lack of experience. We would highly recommend Westside Services and would definitely use them again in the future.

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Great company, very efficient with fantastic customer service

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Excellent service.

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Very efficient service but I wish they'd let me know ahead of time that they wouldn't be able to evaluate electrical/gas fittings as they're not certified. Aside from that they made some astute observations and raised some good energy efficiency and security concerns.

Dear Customer, Firstly, I thank you for taking the time to provide us with some feedback and I am sorry to hear that feel that you did not get value for money from our services, I believe the main cause for this was that the Electrical & Gas installation s were not evaluated? In response to this; the Electrical & Gas installations were inspected and evaluated by the surveyor and given a rating of 3 as there were no test certificates confirming that the systems had been recently test and inspected by a competent person. Unfortunately, it is a very common misconception that Building Surveyors are qualified to test and inspect electrical / gas services however generally they do not have the necessary NICEIC or Gas Safe Certification required to undertake such operations. Further to this the standard terms of the RICS HomeBuyer Service state: Services are generally hidden within the construction of the property. This means that only the visible parts of the available services can be inspected, and the surveyor does not carry out specialist tests. The visual inspection cannot assess the efficiency or safety of electrical, gas or other energy sources; plumbing, heating or drainage installations (or whether they meet current regulations); or the inside condition of any chimney, boiler or other flue. However, we will take on board your comments and will endeavour to ensure that clients are fully aware of this before they engage our services. If I can be of any further assistance to you please do not hesitate to contact me directly. Kind Regards Westley Robinson Managing Director

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very quick service from enquiry and very efficient providing comprehensive reports.

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Helpful, quick service would recommend