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Customer ratings

4.2 out of 5.0 based on 382 reviews

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MyHomeMove Conveyancing

My Home Move Conveyancing has been delivering first-rate conveyancing since 2001, providing a transparent and low-stress service that puts you in control, whether you’re buying, selling or remortgaging a property throughout the UK.

 

As part of Simplify, the UK’s largest independent conveyancing and property services group, we put our customers at the heart of everything we do. We're proud that our commitment to quality and transparency has earned us over 7,000+ five-star reviews on Trustpilot.

 

Understanding that property transactions don’t always go to plan, our No Move, No Legal Fee Guarantee protects you from being out of pocket in the event of your sale or purchase falling through. Our customers also get access to our innovative online portal, giving them 24/7 control over their move.

Customer Reviews

MyHomeMove Conveyancing

Average service quality  

Average value for money

4.2 out of 5.0 based on 382 reviews

Service quality

Value for money

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Rubbish company, useless conveyancer, won’t answer queries or takes 3-4 days to answer emails. 7 months into the process and no progress. Had to droop out of sale. I wound not recommend using their service.

Hi Mohan, Thank you for sharing your feedback. We’re sorry you found the communication to be poor at times and have fed this back to the team. Transaction times have increased across the industry as a whole, and as we’re only able to work as quick as the slowest link in the chain, it sometimes means delays occur which are not in our control. We want to ensure we are providing the best service possible and therefore appreciate all feedback (good and bad) to help us improve our service. ^Maisy

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I have only started an initial process with them and seem to be quite satisfactory and quite professional. Quick id checks, and document verifications. So far seems to be a right desicion.

Hi Rajesh, Thank you for taking the time to leave us a review, we endeavour to ensure the rest of your transaction goes as smoothly as possible. ^Maisy

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Brilliant service - Manvir and his team did a great job. The portal made everything so transparent and it was easy to use. Communication was excellent and very happy with the service. Would not hesitate to recommend especially Manvir!

Hi Priti, thank you for taking the time to leave us a review. We’re so pleased that Manvir was able to assist you with your transaction. We get many compliments on our eWay portal so we’re happy to hear you got on well with it also. ^Maisy

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Great service from start to finish Very efficient

Hi Mark, thank you for taking the time to leave us a review. We’re happy to hear everything went well with your transaction. ^Maisy

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No

Hi Andre, thank you for taking the time to leave us a review. ^Maisy

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No further comments

Hi Mohammad, thank you for taking the time to leave us a review. ^Maisy

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It has been a little unclear so far as to who my contact is and there have been difficulties in getting responses.

Hi Hazel, We’re truly sorry to hear that you were not happy with the communications or level of service that you received. We want to ensure we are providing the best service possible and have fed this back to the management team to investigate where improvements can be made. Thank you for taking the time to leave your review. ^Maisy

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Generally excellent service. Website easy to navigate, all documants available to read and download. Queries answered promptly, and in terms comprehensible to general public.

Hi, thank you for taking the time to leave us a review. We’re so pleased to hear you had a good experience and everything was straightforward for you. ^Maisy

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All staff were polite and were happy to deal with any questions. If my contact was not available other staff were supportive and were willing to assist if they could. If not they left messages, and I got a return call. We had problems with buyers down the line. This was explained to us and were kept well informed as it went on.

Hi, thank you for taking the time to leave us a review. We’re so pleased to hear you had a good experience and everything was straightforward for you. ^Maisy

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No further comments