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Customer ratings

4.2 out of 5.0 based on 330 reviews

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MyHomeMove Conveyancing

My Home Move Conveyancing

Guiding you into your new home

At My Home Move Conveyancing, we are here to help reduce the stress that comes with moving home. As part of Simplify, the UK’s largest independent conveyancing and property services group, we will provide you with the help you need to move home successfully. That’s why we work with conveyancers from our own group, where each of the Simplify firms are CLC regulated. We allocate your case to the best possible people to do the job from across the group, so that you can be assured that your conveyancer has the experience, expertise and knowledge needed to take care of your move.

Our promise to you...

 

· Live online updates

 

Through our online case management tool, eWay, you have full visibility of the progress of your move, so you know what has happened as soon as it has happened. eWay gives you complete transparency, and control of your move: you can track the progress of your move and see exactly where we are in the process, upload documents, and even contact your conveyancer, all from your sofa.

 

 

· No hidden extras

 

We have expert quote advisors on-hand to help with any questions you have in the early stages. They want to make sure that we understand your case fully, so your quote is as accurate as possible and you know exactly what you will pay and what you are paying for. There are no hidden extras and our fees won’t change unless your instructions do.

 

 

· No Move, No Legal Fee Guarantee

 

If your move falls through, through no fault of your own, you won’t pay for any legal work that has already been carried out.

Not only that, if you’ve already paid for searches on a property and it falls through, we will honour free searches if you find a replacement property within 3 months.

 

· Your Conveyancer

 

We know consistency matters, that’s why you’ll be assigned your own personal conveyancer, who will guide you through your move, from beginning to end. Through Premier Property Lawyers, we have access to the best people for the job. We work with a combined team of more than 300 conveyancers and solicitors, who have seen and resolved every kind of hiccup or speed bump you could encounter during a home move.

 

The conveyancers we work with are available at a time to suit you, from 8am to 8pm most weekdays. We’re also open at the weekends too, providing you with the flexibility you need when moving home.

Customer Reviews

MyHomeMove Conveyancing

Average service quality  

Average value for money

4.2 out of 5.0 based on 330 reviews

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Easy service with the online portal. Email communication not the quickest.

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A pretty good experience, cannot complain

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Efficient and communicative

Hi, thank you for taking the time to leave your review! It’s great to hear you had such a positive experience. We will make sure to pass your feedback on to the team.

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NA

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Not a fan of the company whatsoever. The contact at the company though was great.

Hi, thank you for your feedback. We have passed it on to the conveyancing team at Premier Property Lawyers.

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Good firm, poor communication by lawyer - the diligence, documentation and speed were okay, the communications were very poor.

Hi, thank you for taking the time to leave your review! It’s great to hear you had such a positive experience. We will make sure to pass your feedback on to the team.

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Fast, efficient and helpful. I wouldn’t hesitate to recommend them in future.

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Nil

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I did a remortgage using their service, the process itself is ok, but there is a circa 70% difference in price quoted vs. the actual cost they charged. Feeling very disappointed that the quote is so misleading and wide of the mark. They said the extra charge was listed in their T&C, but it was not mentioned in the T&C when I accepted their quote. I wouldn't have picked them had I knew they would do this. I should have sticked with a reliable conveyancer

Hi, thank you for your feedback. We have passed it on to the conveyancing team at Premier Property Lawyers.

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Value for money

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Our experience with My Home Move Conveyancing, particularly Premier Property Lawyers, was nothing short of a disaster. The level of service we received was abysmal in every sense of the word. Communication was consistently poor, leaving us feeling frustrated and uninformed throughout the process. It's baffling that it took nearly 10 months to complete the purchase of our first home, especially considering there was no chain involved. To make matters worse, we found ourselves having to pick up the slack in terms of Conveyancing work. This was a clear indication that the staff and Conveyancers were ill-equipped to handle the purchase of our first home. The overall customer service was equally disappointing, with rude and unhelpful staff members exacerbating an already frustrating situation. It was disheartening to witness the lack of professionalism displayed by this firm. Adding insult to injury, they tacked on additional fees throughout the process that were not initially included in our quote. As a supposed gesture of goodwill to avoid potential complaints or legal proceedings, they decided to waive £400 from our final fee. While we appreciate the gesture, it in no way makes up for the overall poor experience we endured and was merely the amount of the additional costs added to our bill. Even the other side's solicitors couldn't help but express their disbelief at the state of service provided by My Home Move Conveyancing. This experience has left us deeply dissatisfied and with a sour taste in our mouths. We would strongly caution anyone considering their services to look elsewhere for a more competent and reliable Conveyancing firm.

Hi, thank you for your feedback. We have passed it on to the conveyancing team at Premier Property Lawyers.