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Customer ratings

4.2 out of 5.0 based on 330 reviews

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MyHomeMove Conveyancing

My Home Move Conveyancing

Guiding you into your new home

At My Home Move Conveyancing, we are here to help reduce the stress that comes with moving home. As part of Simplify, the UK’s largest independent conveyancing and property services group, we will provide you with the help you need to move home successfully. That’s why we work with conveyancers from our own group, where each of the Simplify firms are CLC regulated. We allocate your case to the best possible people to do the job from across the group, so that you can be assured that your conveyancer has the experience, expertise and knowledge needed to take care of your move.

Our promise to you...

 

· Live online updates

 

Through our online case management tool, eWay, you have full visibility of the progress of your move, so you know what has happened as soon as it has happened. eWay gives you complete transparency, and control of your move: you can track the progress of your move and see exactly where we are in the process, upload documents, and even contact your conveyancer, all from your sofa.

 

 

· No hidden extras

 

We have expert quote advisors on-hand to help with any questions you have in the early stages. They want to make sure that we understand your case fully, so your quote is as accurate as possible and you know exactly what you will pay and what you are paying for. There are no hidden extras and our fees won’t change unless your instructions do.

 

 

· No Move, No Legal Fee Guarantee

 

If your move falls through, through no fault of your own, you won’t pay for any legal work that has already been carried out.

Not only that, if you’ve already paid for searches on a property and it falls through, we will honour free searches if you find a replacement property within 3 months.

 

· Your Conveyancer

 

We know consistency matters, that’s why you’ll be assigned your own personal conveyancer, who will guide you through your move, from beginning to end. Through Premier Property Lawyers, we have access to the best people for the job. We work with a combined team of more than 300 conveyancers and solicitors, who have seen and resolved every kind of hiccup or speed bump you could encounter during a home move.

 

The conveyancers we work with are available at a time to suit you, from 8am to 8pm most weekdays. We’re also open at the weekends too, providing you with the flexibility you need when moving home.

Customer Reviews

MyHomeMove Conveyancing

Average service quality  

Average value for money

4.2 out of 5.0 based on 330 reviews

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Great company Zaynab went above and beyond

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It felt like our case was being given only superficial attention. As an example Enquiries were sent to the managing agent but were not chased in two and half weeks, possibly because my conveyancer went on holiday. I had to get involved and expedite it myself. A more serieous example of the appalling service we received was the following: The purchaser's solicitor informed my conveyancer by email, early in the process that there was a defect in the lease variation. This was overlooked by my conveyancer for six weeks only to be picked up days before exchange of contracts. Discussions on the phone (on a Thursday afternoon) made it clear that this could be the cause of a major delay. Emails were sent to Land Registry to see if it could be rectified, and also to the purchaser's solicitor to see if the defect could be accepted. This was very stressful and I would have hoped to be kept informed of developments. As it happened, I was not contacted at all and finally called on the following Wednesday to complain to the conveyancer’s manager. Actually, I was fortunate in that the Purchaser’s solicitor had copied the agent in on their email reply which they had sent to the conveyancer the very next morning which said they were willing to accept the defect. The agent thankfully forwarded it to me, but if they hadn’t I would have been left to stew for the entire weekend and days afterwards wondering if the sale was going to be able to proceed. ID checks which had apparently been accepted earlier in the process were suddenly found to be lacking, again a day of so before exchange. This resulted in me having to spend hours on the phone trying to organise documents to be sent whilst actually away on holiday. I have been through the conveyancing process many times and this has been the absolute worst and most stressful without doubt.

Hi, thank you for taking the time to leave your review! We will make sure to pass your feedback on to the team.

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Great service. Nothing was too much trouble. Simple and easy to use the online system to upload paperwork. Regular communication and updates. Highly recommend.

Hi, thank you for taking the time to leave your review! It’s great to hear you had such a positive experience. We will make sure to pass your feedback on to the team.

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This company has been incredible! Our estate agents really wanted us to go with their company but we were unsure so went through you to get a quote and our company has been incredible!

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I had 2 people who worked closely with each other and myself. Kept me informed weekly and also with estate agent. Great teamwork. Friendly . Patient. Understanding. Thank you all.

Hi, thank you for taking the time to leave your review! It’s great to hear you had such a positive experience. We will make sure to pass your feedback on to the team.

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I would highly recommend this company, highly efficient and always communicating with you.

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Good service - could be quicker!

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Good company

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Shocking! Failed to respond to telephone calls or e mails Refused to discuss numerous issues, stating I was not the client Actioned work without my authority, charged me for it, then stated their terms and conditions (that I had not been provided) gave them impunity from my complaint My Verbal and written complaints have been ignored