4.2 out of 5.0 based on 382 reviews
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My Home Move Conveyancing has been delivering first-rate conveyancing since 2001, providing a transparent and low-stress service that puts you in control, whether you’re buying, selling or remortgaging a property throughout the UK.
As part of Simplify, the UK’s largest independent conveyancing and property services group, we put our customers at the heart of everything we do. We're proud that our commitment to quality and transparency has earned us over 7,000+ five-star reviews on Trustpilot.
Understanding that property transactions don’t always go to plan, our No Move, No Legal Fee Guarantee protects you from being out of pocket in the event of your sale or purchase falling through. Our customers also get access to our innovative online portal, giving them 24/7 control over their move.
MyHomeMove Conveyancing
Average service quality
Average value for money
Service quality
Value for money
nji1000 on 20 Jan 2014
Efficient, well designed system. Very pleased by whole process.
Jace on 12 Jan 2014
Efficient, responsive and thorough.
Jenny on 11 Jan 2014
As a first time buyer I did a lot of research both in finding quotes but also checking that the companies had good reputations. Having now completed I cannot reccend 1st property lawyers enough. Everything is very clear and the online platform invaluable. You can see the statuss of your case at any time and questions were answered within a couple of hours. They requested money upfront for a searches pack, but only used what was necessary for the area and deducted any money not used from the final bill. They weren't the cheapest quote I received, but I'm glad I paid the difference to get the service I did.
Liz on 29 Dec 2013
No further comments
mrs s on 28 Dec 2013
excellent service throughout, I would definitely recommend them
Janine on 21 Dec 2013
Was nervous about using online conveyance but I need not have worried, the online case status was really useful. Afreen was always available for me to speak to or email And her responses were quick. If I ever move again I will definably use their services again. Really quick turnaround, friendly and professional !
Man on 27 Nov 2013
I'm afraid I had a mixed / poor experience with 1st property. I used them for the purchase of two properties. While the online system is good, they didn't respond to the online messages I left them on the system. I had to call them in the end which kind of defeats the object of having an online system. However, my biggest bug bear was that: 1) They didn't commence work until after 1 week after I appointed them and only after I had spoken to them on the phone where they repeated to me all the information I had provided them online and then said oh ok, we can now start work 2) Failure to pick up simple things like an EPC provided by the vendor not being valid (only picked up after the purchase and too late) 3) Failure to respond emails during the process until I called them up then items were magically 'just arrived'. It seemed to be the case that he who shouts loudest gets heard, everyone else gets ignored. 4) The day before completion I was suddenly told to pay several hundred pounds extra as a balance for service charges paid by the vendor in advance. However, this came with no calculation and it seems that this may have been miscalculated. I've tried contacting them a number of times on this but my queries have been ignored. 5) They were very slow in the end. Over 3 months for a simple purchase.
Thank you for bringing this issue to our attention. Unfortunately, due to unprecedented demand, a small number of our customers have not received the level of service we pride ourselves on delivering and for this we are sorry. We have taken steps to improve our processes and your feedback has been invaluable in helping us to do this. If however, you would like to talk to someone further about your case, please contact us on 0333 321 2345
Unhappy Seller on 12 Nov 2013
The service we received was atrocious. The sale should have been simple but took 4 months. 1st Property Lawyers didn't keep us updated and showed complete incompetence in handling our caae. Even their ability to communicate by email using basic grammar is questionable. They failed to comply with their own terms and conditions and the sale nearly fell through because the buyer's mortgage offer was due to expire. When we complained their response was to provide a discount but to add additional charges equal to the same amount. We are still pursing a complaint against them and cannot understand how they received such good feedback from others. DO NOT USE THEM.
jace on 5 Nov 2013
Great online service for updating the case and checking at each stage
kieranmjones on 30 Oct 2013
This company is great to deal with, like any solicitors you always feel compelled to call and chase but ultimately they moved things along extremely quickly and kept me up to date the whole way along with their online system so I could easily view documents and return paperwork electronically. I've already recommended 1st Property to a number of family members who are moving or re-mortgaging.
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