Founded: 2005 Joined reallymoving.com: 2008

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Ayrspeed Removals and Storage

A Very Professional Service at a Very Affordable Price

If you need an established removals company that is dedicated to excellent service in Ayrshire, Glasgow and the surrounding area, Ayrspeed Removals and Storage is the company for you. We are one of Ayrshire’s most experienced removals companies. We’re a family run company so we have a great local knowledge of Ayrshire, Glasgow and the surrounding areas.

We come highly recommended by our customers on our efficient service. Our courteous, uniformed staff are fully trained and will take great care with your items throughout the process.

Removals

We know that moving house can be stressful, but the professionalism Ayrspeed Removals and Storage will bring to your move will reduce that stress. In our removal service we provide:

  • Part and full loads
  • Removals 7 days a week
  • Fully insurance
  • House clearances
  • Highly trained staff
  • UK and European removals
  • Packing materials
  • Cleaning service

Packing

If you have enough to worry about in the lead up to your moving day we can take the stress of packing off your mind and do it for you. We can arrange a viewing of your contents before your move day, to help ensure it all runs smoothly.

We have all the correct equipment, including, suite, mattress and blanket covers, and bubble wrap. We also have hanging wardrobe boxes available for the day of your removal free of charge.

Our expert packers, correct equipment and fully insured removals lorries will give you peace of mind that your belongings are safe in transit and will be delivered securely to your new home.

Cleaning

We provide a full cleaning service, including, doors, floors and carpets, kitchen and kitchen appliances, bathrooms and cloakrooms, skirting boards and window sills. We also offer window cleaning, garden tidying and much more!

Storage

We provide 7ft high, 7ft deep and 5ft wide storage containers which will be kept securely locked away in a temperature and alarm controlled storage warehouse. We offer both short term and long term storage facilities.

We are a family run company with you and your peace of mind as our priority, so if you’re moving in the Ayrshire area you can trust Ayrspeed Removals and Storage to give you a professional and affordable move.

Customer feedback

reallymoving.com asks every customer to provide feedback on the firm they used. The reviews you see below are real and can only be submitted via a secure link. We aim to work with the best moving home services throughout the UK.

Ayrspeed Removals and Storage summary

Average service quality:
4.6 out of 5 (32 reviews)
Average value for money:
4.4 out of 5 (32 reviews)
Average rating: 4.5 out of 5 based on 32 reviews
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5.0 out of 5

Friendly, professional, approachable and accommodating

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5.0 out of 5

Fantastic company to deal with, great price and exceptional service, the two guys that did the removal were a total credit to their company.

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5.0 out of 5

Excellent Customer Service by all at Ayrspeed Removals.

Audrey was great at liaising and communication. The process for the move was straightforward. Just to avoid confusion, I had asked if they could come and have a look at the items before giving the quote. Robert did that very efficiently, and Walter later got in touch with me regarding the quote. They were also very good in revising it when our needs changed slightly.

The amazing crew were at our flat 30-45 min before scheduled and were very polite, courteous and good humored throughout the whole process. The move went by without any hiccups and I would highly recommend Ayrspeed Removals.

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5.0 out of 5

Completely hassle free, totally professional, hard working and efficient. Have recommended to 2 other people planning moves.

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4.0 out of 5

Turned up early so were able to start moving as soon as we were ready to and got the job done swiftly and securely.

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4.5 out of 5

Very efficient and very friendly staff.

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5.0 out of 5

Made the move from Scotland to Cumbria go very smoothly and a very stress free. The removal men were extremely helpful and efficient. I would recommend Ayrspeed Removals and Storage and would use them again in the future.

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5.0 out of 5

Very happy from start to finish, from Audrey in the office, to Walter the man who viewed my house. But most off all the 2 men who actually did the whole move in 6 hours. Waw anybody looking too move can book in confidence with this firm thanks again.

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1.0 out of 5

Didn't get the van we ordered. We were forced to do a large part of the work ourselves in order to meet our deadline as they only sent two guys.

Company response: Totally untrue customers confirmation said 7.5 tonne vehicle or equivalent which is 2 3.5 tonne vehicles which actually hold 100cubic feet more. They did none of the removal themselves helped with a few things through their choice but not necessary. the customer chose the time for the removal to commence for which we have on our written confirmation, as this is always our procedure, they could have asked for an earlier time as our staff will commence removal at any time suitable to the customer. On a 7.5 tonne removal there are only ever 2 men on the job unless there is bad access as that is all that is required and has been satisfactory to all our other customers. All these negative comments have been made because the customer was trying to get out of paying for the removal which ended with him being verbally abusive on the phone to our staff. We then reduced his price as a gesture of goodwill but you cant please everybody we are just grateful to the customers who make the job worthwhile as we do our utmost to make sure we provide a good service.

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5.0 out of 5

The boys were first class from start to finish , can't praise them enough for the assistance they provided during a very stressful time.

Top quality service.

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5.0 out of 5

All spot on but particularly cannot praise the two men who actually did the job highly enough.

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5.0 out of 5

recommend them

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3.5 out of 5

Overall we were happy with the service provided. The men who did our removals were very professional and pleasant and worked extremely hard to do our removal. The company were very quick to respond to any email query we had. Our flat removal was far more challenging than they had anticipated, we were on the top floor with a very steep staircase, a large flat with two floors and although we had them out to give us a quotation, they vastly underestimated the quantity of goods we had, as well as the time it would take them to do the removal. They said they could do the removal in a day including unpacking, we thought this was unlikely so opted for 2 days and it actually took them 3 days. In addition, a number of items were not packed including kitchen electronics, toiletries, cd player, etc... In addition, our shower room was not touched. We didn't have anyone moving in to our flat but had that been the case it would have been extremely difficult to get our belongings back. We paid extra for some of our furniture to be junked and a large kitchen unit and chest of drawers were not junked, despite our pointing these out to the removal men and placing stickers on these items to differentiate them from the goods we wanted to move with. On contacting the company we barely even received an apology for the inconvenience of the extra time the removal took as well as the items that were not moved. Instead we were given a list of reasons why the removal had not been as straightforward as they had expected. That said, the move was particularly difficult for them and I'm sure a more straightforward property would be moved without a hitch. Given the problems we had I would hesitate to recommend them.

Company response: The quotation was vastly underestimated as the guy who did the house viewing never took into consideration just how many boxes there was in some of the cupboards and just how big the cupboards were. Due to the underestimation this meant the removal took a lot longer than anticipated but the guys on the job worked themselves extremely hard to try and make sure the removal was done as quickly and professionally as they could.

Also the guys said they were told to leave a few items as the customer would be going back to clean the flat and would need said items but there must of been a misunderstanding somewhere. The guys also loaded up the truck with the items of furniture that was to be junked and brought it back on the day before any of the furniture was moved so any left over items could have been pointed out. We sent out an email apologizing for the underestimation and for the furniture that was left.

If there hadn't of been the underestimation, which was a mistake as the guy should have checked the cupboards thoroughly, there would not have been any trouble doing the job and it would not of taken half the time it eventually did.

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5.0 out of 5

Punctual first class service, the lads worked hard, nothing was damaged and I would thoroughly recommend and would use again.

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1.5 out of 5

We moved 2 wardrobes and two beds less than we put on our inventory and the van was still two small. They asked for a further £60 as they needed to make two journeys. Implied that the money would be docked from their wages if we didnt pay.

Company response: The customer had sent a list through from Reallymoving.com. I then called the customer telling them the list is borderline between two sizes of vehicles. I gave the customer 2 prices, one based on the 7.5 tonne vehicle and one based on the the larger 12 tonne vehicle. We then told customer we could come out to carry out a house viewing to confirm which truck would best suit their needs. The customer didn't want us to carryout the viewing and just booked for the 7.5 tonne vehicle. We always advise customers to go with the larger vehicle to make sure we can fit everything on especially when it is border line and we haven't had the chance to see everything, just in case they have not added everything to the list. The staff was probably trying to explain to the customer that the extra cost of the £60 was to cover the costs such as wages, fuel etc as the price was based on the 7.5 tonne vehicle full, carrying out 1 trip, which the customer had opted for. We had already given the customer the price for the larger vehicle, which was the correct size of vehicle. The removal with the 7.5 tonne ended up being the same price as the larger vehicle because of the second trip.

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5.0 out of 5

Great service, lovely friendly guys, very efficient and did it all in a day when others we're quoting 2.

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5.0 out of 5

The team were professional throughout from the quoting stage to on the day. The team were lovely to deal with a nothing was ever a problem

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5.0 out of 5

Excellent firm, good communications, prompt, courteous and helpful removal men, definately recommend them.

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4.0 out of 5

They kept in contact, met all our expectations and were on time all the way through. Delivery men were great.

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4.0 out of 5

The service provided by the movers was excellent

However, I will be cautious using online quotation services in future as it led to the workload being significantly underestimated.

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