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  • Mr Reliable Removals & Storage
  • Founded: 2004
  • Joined reallymoving.com: 2006

Customer ratings

4.8 out of 5.0 based on 192 reviews

  1. 177
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Mr Reliable Removals & Storage

In 2004, Mr Reliable Removals was formed to provide a truly honest, reliable and cost effective house and office removal service across the UK and Europe. As can be seen from their feedback, Mr Reliable Removals have extensive knowledge gained from working within the removals industry for a number of years. We understand how important a reliable, personalised service is to you.

We offer a hard-working, fully insured removal service to help home movers across London and the South East, including the counties of Essex, Hertfordshire, Surrey and Kent, have a successful, stress-free moving day.

As well as first class service we are a debt free removal company with low overheads, which means we are able to give you excellent value for money. As a professional organisation we are fully insured with a range of vehicles available for all household or commercial jobs however big or small.

We are the recommended company for several Estate Agents and our clients also include the NHS and local council groups.

To gain a further insight to our service, don’t just rely on our word – look at what our clients have to say about us in our feedback. We are proud of the excellent comments we receive from our customers, and even prouder to provide a service that they are pleased with.

We understand that moving can often be a daunting experience but we work with you to remove the stress by:

  • offering you a full packing service
  • supplying you with packaging materials, such as boxes, tape & bubble wrap if required
  • providing you with cheerful, polite and uniformed staff
  • unloading and loading into the rooms you specify

Our business has grown from strength to strength from recommendation and this is how we intend to continue our growth. Our name is not just a name, it is also our description and our statement to you.

Mr Reliable Removals – One of our London Removal Firms

Customer Reviews

Mr Reliable Removals & Storage

Average service quality  

Average value for money

4.8 out of 5.0 based on 192 reviews

Service quality

Value for money

on

They were totally brilliant! Arrived full of energy, positivity and encouragement for what could have been a rather intimidating day! Total stars who made the move a lot more fun than it would have been without them! Thanks lads :)

Service quality

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All fears were allayed from the start! At 0755hrs two gentlemen from Mr. Reliable turned up in new Luton jumbo van's as planned. Within minutes these guys devised a plan for the day and nailed it! I would never of imagined a house move with a family of 4 would of been expedited with such ease. I could not praise the removal guys and the company owner enough so it was only right I gave them a little extra on the final bill. Besides, these guys charged approx. 50% less than my local removal firm so initially I was a little weary of what their level of service would be. Conclusion: We do not plan to move again unless we win the lottery but in the unlikey scenario we do, even if it's abroad, Mr. Reliable will get first refusal. We will however, be sending plenty of business there way as they're a credit to the house relocation industry.

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Second time of using them. Great communication and faultless service on the day. Would easily recommend them.

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Excellent service, extremely friendly and not pushy (unlike some other companies who contacted us.) Marlon and Jay were our drivers and they were fantastic and extremely courteous. Cannot think of anything that could have been better! Well done and thank you.

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Jim and Mr Reliable Movers were excellent. We were moving from London to Edinburgh. Jim and his staff showed up and had us loaded up very quickly. They took our belongings up that same night and had them there by the morning (they beat us there!). They brought everything in and all our belongings were in excellent condition. Jim brought our attention to a couple of the boxes that had gotten damp due to the cold and condensation, but there was nothing wrong with the contents. He was just being honest. I highly recommend them and would use them again in a heartbeat.

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Superb from start to finish. Extremely helpful prior to our move date and were able to react to the change of date with no problem and no extra charge. Price was as agreed, turned up with more vans than expected and the guys worked tirelessly all day. Can't rate them highly enough... would definitely recommend.

Service quality

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on

Sian and Tony were great on the day, worked hard and were very friendly. We agreed with Jim a large van to move our 2 bed flat, on the day Tony and Sian arrived with 2 smaller Luton vans. They were able to pack our flat into one of the smaller vans (just). This meant they had to drop the other van back to the yard and so arrived at our new place 2 and a half hours after we did. We were charged the cost quoted for the large van anyway.

We use our brand new extra large Jumbo Luton van's which can hold 30% more than a standard Jumbo Luton van as we had them built for removals. We took the two vans to be on the safe side but did fit it all into the one van due to them being 30% bigger than a standard Luton van it would have taken two standard Luton vans to move the property. We had a choice of two routes getting to the new property and one way was right past our yard so dropped the other van off on the way. This way was no difference in distance on google maps but unfortunately hit bad traffic so we did arrive later than Sam but not by 2.5 hours. We did charge the same price as the job and price was to move his two bedroom flat which we did complete. When I took payment over the phone in the office Sam paid the full move cost agreed and did not question to me about the amount he paid on the day.

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Excellent service provided pre moving date and on the moving date. Couldn't have asked for more. Many thanks for making the move go smoothly.

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They were absolutely amazing. Very professional, efficient, smart and fast!! I would recommend Mr Reliable to everyone moving home. I moved from London to a village outside of Canterbury and it couldn't have been easier. I moved a lot and this was a very pleasant one.

Service quality

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on

The guys did a great job moving us from south London to Berkshire. They arrived on time, loaded the van quickly and unloaded tidily at the other end all within 5 hours. To top it off, they were friendly and cheerful throughout and reasonably priced compared to others. I would definitely recommend Mr Reliable for house moves.