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4.6 out of 5.0 based on 38 reviews

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Master Moves

Master Moves are a 10-year established, family-run, local and national removal and storage company. We are based in Manchester and operate through the Greater Manchester areas to the whole of the UK.  We have the Certificate of Professional Competence for good practice within our industry and our capability to operate HGV Removal Vehicles.

Our admin staff and crews have a long history in the removals trade and are experienced and knowledgeable. We offer an affordable service from a-b moves to full Removal Package including box packing, dismantle and assembling, and storage facilities using  professionalism and reliability that gives us our great reputation.

We place great importance on communicating clearly with our customers, so that they have confidence that the move will go to plan and will trust us with the finer details. We’ll be sure to organise a removals service which meets your requirements.

Domestic/Household Moves

Our professional crews will arrive with all the necessary equipment and materials in the correct size vehicle for your particular requirements. We offer an expert packing and unpacking service which can be arranged on request.

We will take care of all the details ensuring your removal is a stress free transition and all of your items are handled with the utmost care to ensure their safe delivery.

Our vehicles are modern and equipped with lifting equipment and protective covers and our staff are uniformed and professionally trained.

Customer Reviews

Master Moves

Average service quality  

Average value for money

4.6 out of 5.0 based on 38 reviews

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Reasonable price and good all round service. Very happy and would use again.

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They came home 4 hrs late! and they were rude with my stuffs.

I am truly sorry and distressed to hear you was not satisfied with your removal. Master Moves endeavor to deliver a quality service at all times. I have investigated your removal and would like to respond politely to your comments; Regarding being late, normal arrival times for removals are always between 9-9.30 am in the morning. This allows plenty of flexibility for removals and any delays which may occur. When an afternoon removal has been specified, an approximate time only can be given. Our Vehicles and Crews are utilized all of the day, therefore, delays can develop during the morning on other jobs, and this information is outlined clearly in our quotations, confirmation of booking email, and also verbally where possible. Our office staff believed the person who booked on your behalf had understood the time of arrival for your removal was approximate when an afternoon removal was requested. On both days, the initial removal day and arrival in your new location 200 miles away the following day, we remained in contact with you with estimated times of arrival. Your Removal was carried out without incident or accidents with no damages or complaints reported and your delivery sheet was signed off by yourself on completion without comment. We have since contacted you by email as is our standard practice after all our removals for customer feedback, which we use to identify any problems. This is important to us and used to monitor and continually improve our services. We welcome your reply to this so that we have the opportunity to follow up and resolve any issues immediately and look forward to hearing back from you in due course. Over the years Master Moves have built a reputation for delivering a professional service tailored to our customers requirements. We are fully compliant, information is transparent, and we offer a range of optional services. Our crews are fully trained in Lifting and Handling and are extremely careful and respectful of personal belongings. We appreciate your custom and it is important to us you were happy with services provided. I sincerely hope the misunderstanding does not deter you from using us for future relocations. Thank you for choosing Master Moves. It was our pleasure to assist and we wish you all the best in your new home.

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Great company - quick turnaround, cheap and a cheerful bunch of people who made the move easy

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Fantastic company - The movers worked really hard and I could not fault them.

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What a fantastic company, very professional and really did take the stress out of moving. I would highly recommend them.

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Excellent company. They exceeded all my expectations and we couldn't have been happier to have moved with Master Moves. The service from the office was excellent, a quote was given speedily and accurately and Rose couldn't have been more helpful with our fairly short notice move. The price we could not believe as other companies were much, much higher but the service could not have been any better from beginning to end. The service is outstanding! The 2 men arrived early on the day which is what you want on moving day! They grafted all day, getting the job done quickly and carefully. They were systematic and so organised; these lads know exactly what they are doing! They had to be persuaded to stop for a bacon sandwich! We had a slight wait at the other end which meant the day went on longer than it should have; however, this company waited patiently and as soon as we arrived with keys they were back on it! Again, they grafted until the very end and even put the legs back on the oak table! All boxes were delivered to the right rooms also. These lads are machines! Our move could not have gone any better and we wouldn't hesitate to use master moves again or recommend them. We were and still are so so thankful. The service is outstanding! The 2 men arrived early on the day which is what you want on moving day! They grafted all day, getting the job done quickly and carefully. They were systematic and so organised; these lads know exactly what they are doing! They had to be persuaded to stop for a bacon sandwich! We had a slight wait at the other end which meant the day went on longer than it should have; however, this company waited patiently and as soon as we arrived with keys they were back on it! Again, they grafted until the very end and even put the legs back on the oak table! All boxes were delivered to the right rooms also. These lads are machines! Our move could not have gone any better and we wouldn't hesitate to use master moves again or recommend them. We were and still are so so thankful.

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Everyone we dealt with at Master Moves were very friendly and efficient - from the initial enquiry to the day of the move. The removal guys on the day of the move arrived on time, were quick, well organized, friendly, and clearly experienced. Highly recommended, especially at such a competitive price.

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Very efficient guys on the day.

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Can't fault them Al and Josh on the day were great.

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From the very first contact with Rose at Master Moves the service was outstanding. The lads turned up early, were very polite and helpful. Nothing was too much trouble! The price was the most competitive out there. Definitely recommend Master Moves 100% to everyone I know!