Clockwork Removals & Storage - South London

The service provided was excellent. The guys sent to pack, load and unpack the following day were extremely professional, friendly and efficient. They made a potentially stressful long move very easy and stress free. They were willing to go that extra mile to ensure I was happy. They took care of our fragile items and dealt with any issues such as difficult access to rooms calmly and effectively.

Very friendly and conscientious

Customer focused, quite hard to find these days. Back office prompt at all stages of my move. Very good service throughout, good reliable and efficient team with outstanding eye for details which went the extra mile to accommodate us.

Clockwork removals took the hassle out of moving furniture from my mother in laws flat to a care home. They arrived on time, loaded up within 30 minutes and I met them at the destination 2 hours later. They asked where to place items in her new room and went out of their way to help. I would have no hesitation in recommending them.

Very pleased with quality of service - from Emily's emails through to the collection and delivery.

V efficient and friendly.

Great service. Clockwork we're very accommodating to our multiple changes of move dates as we had various issues with a buyer and vendor. In the end they fitted us in with only 10 days notice. Bogda did a great job packing the day before the move. The move then went without a hitch though the reassembling of furniture took the guys longer than expected so was hurried toward the end. Don't think the wardrobe is quite right. Generally clockwork made our move hassle free

Excellent service, quick and reliable, accomodated a last minute change of destination address with no problems. Would definitely recommend

Although the team arrived late, Thomas and his colleague were friendly, efficient and very helpful. They were very careful with out things and I would use clockwork again for future moves

Clockwork took £1900 for packing of furniture/plants from Streatham to Southend on sea. 15/07/2013 Exchange date 19/07/03 they delayed to send quote for three weeks I was on holiday, incorrect email address obtained by secretary. No other removal company available in such a short slot. Clockwork saw the opportunity to capitalised on this situation, and offered 18/07/13 My solicitor then got permission for access Keys only. On the 18/07/13 3:30pm clockwork advised their drivers that they were not to travel to Southend on sea it was against the truckers rules 'driving time'. I was advised that I had two options, the drivers could either onload back into my house that I had sold or I must find a storage company, they advised they could not store my goods. I was also advised, that I should have been aware of the truckers rules. I rang my daughter who advised Big yellow, the drivers drove from streatham to Balham, and unload my goods,. £500 for big yellow. No plants allowed, over £2000 plants perrished. The compnay demanded an additional £1100 to remove on the 24/07/13 I was shocked that they took all of $1900 for packing and travelling miles to balham to unload my goods. I had to pay Simple removal £804 to removal to my new home in Southend on sea date 21/07/13 This company came across as professional before they got the payment, after that they were not professional and not helpful. This is a SCAM and customers must be made aware. I had went in person to the company, the manager spoke to me like I was dirt, The enviroment that they worked was also not professional.