4.3 out of 5.0 based on 20 reviews
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Located in South London, Clockwork Removals provide a high quality service to all of our customers. We provide excellent service to our customers and are proud of the reputation we have achieved. Our reliable and honest team will take care of your every need, and make sure you receive a package tailored to meet your requirements.
Clockwork Removals services include:
Clockwork are members of the FIDI Global Alliance, the International Association of Movers (IAM) and the British Association of Removers (BAR).
Clockwork Removals - a removal company in South West London.
Clockwork Removals & Storage - South London
Average service quality
Average value for money
Value for money
NHAJ on 2 Apr 2021
Very professional and efficient. Extremely pleased with the service from end to end.
MrsK on 22 Feb 2021
The guys were generally pleasant and helpful, although the team leader was sometimes fairly impolite. We were downsizing, so space at the new property was limited and boxes needed to be got rid of before more items could be moved in. The team leader made the guys watch while I physically collapsed empty boxes so they could take them away there and then. There was also little heed paid to the requirements for the pandemic, eg the guys generally did not wear masks and quite often no gloves either. The whole move seemed risky from the point of view of providing an opportunity for transmission by an asymptomatic carrier - either by the guys to us, or vice versa.
RDLG on 9 Sep 2020
They were excellent. Really good communication, very responsive and gave me a great deal of reassurance throughout. They were not the cheapest but I felt that the accreditations and references that were presented on their website justified the extra cost and their service supported this.
Anonymous on 9 Aug 2019
Very good first visit
Parego on 19 Apr 2019
They were great. Punctual, professional and courteous. Made the move seamless.
Sue on 4 Nov 2018
I was very impressed with their service from start to finish. We had a survey done for an accurate quote and the man who completed that was helpful and pleasant. Their communication throughout was good, and the actual removal workers were amazing, worked hard and quickly to a very high standard. I would recommend this company!
Linda B on 6 Apr 2018
I have already given feedback to the company to them and on Google reviews. No issues at all - really impressed with their service and am very happy we chose them.
kim on 26 Nov 2017
Very efficient and courteous took the stress out of the move.
O Of River on 13 Nov 2017
Can't praise all the Clockwork employees enough - they helped to make the move much less stressful than I expected.
Particular praise to Luke in the office & Adrinn who was in charge on the day.
We got to our destination ? on 30 Jul 2017
When packing the removal van, the workers packed our ANTIQUE 150 year old dining table, which they were informed was not only an antique but that the feet and legs were delicate, the table was packed on it's feet and then when we arrived I saw that there were at least 20 boxes of books packed on top of the table.the wood had exploded due to the weight of the boxes. When asked about the huge mistake, the foremans reply was "oh well".
At Clockwork we take customer service and feedback very seriously. All our crews are trained to the highest industry standard and we are proud members of the BAR, our teams take every care and precaution necessary when it comes to moving belongings and in no instance would place heavy boxes on a piece of antique furniture. Sadly it has been found, by our insurance company, that the leg had been previously repaired and was in a weak condition - it is currently still with their assessment team and we will do all we can to work with them and the client to resolve this situation.
We apologise if you feel the high standard of service we set ourselves has not been met.
The Clockwork Team
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14B Chequer Street
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