3.6 out of 5.0 based on 4 reviews
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EJ Moves Ltd
Average service quality
Average value for money
Value for money
Domi on 18 Jan 2018
The guys were great, I'd recommend them.
mover´s on 10 Jan 2018
Arrived on time and all three men worked like ¨Trojan´s¨ all day, they would not even stop for tea or dinner break, very impressed with them. They gave five star performance.
Tony H on 5 Jan 2018
Ben Walker of EJ Moves told me that their service was "a different level" from the competition. He meant in a better way, but actually it turns out he just lied to me. He told me that the service included assembly of all beds but on the day the removal team refused as it was a removal from storage, which apparently is excluded! They knew that at the time booking! Furthermore, the booking was for an 850 cubic ft van but they turned up in a standard 750c.ft Luton that had loads of boxes and blankets in it, meaning they had to do two trips and they were still unloading at midnight!! (they also arrived at the job at 6pm despite being booked 3-5pm).
So we were left at midnight with unassembled beds in the living room of our house, despite being promised another level of service. Avoid these guys at all costs!
Thank you for your feedback. When we first provided our quote, Ben informed you we would be doing two runs as your furniture added up to 1250cu ft and both trips were included in the quotation. The boxes in the van you mentioned were brought along in case you required the, and the blankets were used to cover your belongings to protect against damages. We assembled all the furniture we disassembled, and you were informed prior to the move we would not assemble any furniture dismantled by someone else. We did agree an estimate arrival time of 3-5pm but our driver got caught in traffic and kept you updated with phones calls, eventually arriving 1h late, something we do apologise for. Over all we feel we provided the service we quoted for.
All the best Eddie
Katie on 4 Jan 2018
The guys from EJ Moves were brilliant, they arrived late but that was due to it being a really icy day and them having to drive carefully and getting stuck in traffic. They were really careful with all my things and just got straight on with the job when they arrived. Would recommend them and would use them again.
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14B Chequer Street
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