4.7 out of 5.0 based on 11 reviews
Instant quotes from up to 5 local removal firms
Eazy Moves
Average service quality
Average value for money
Service quality
Value for money
Eliana on 21 Feb 2023
Easy Move was very responsive and always available and prompt to answer queries and emails. Process of booking was very straightforward and staff was on time on day of removals. They handle all furniture with care and with no damage. On the day there were a few items that needed to be unscrewed and the staff was ready to help and had all tools with them. All the staff is friendly and the office called afterwards to confirm the removal went without any issue and everything went as planned. Would recommend the service to anyone and will keep the contact if ever need to use again.
Liz on 28 Oct 2022
They are very friendly. However they moved the time agreed first from 1 until 3 and ended up arriving at 5 so that was really bad. They also did not assemble the sofa properly and the sides fell when we sat on it. The price included 2 hours service. They ended using 15 minutes more and charged a full 30 mins extra. After the delay I would have expected them not to. They are still probably the cheapest for short distance moves as they charge per time and not items as most do.
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance to be so late and we’ll do better in the future. We aim to provide the best possible price to all our customers therefore have a time based pricing structure. We will use the feedback to make us better and to ensure this doesn’t happen again.
Joe W on 5 Oct 2022
The team were very professional, friendly and accommodating to our requests. Would definitely use them in the future.
Cesaro on 15 Sep 2022
The customer service was excellent till the move date. One of the 2 staffs who was younger than the other older gentleman was slow lifting small light boxes one by one deliberately trying to drag more time and money. Eventually me and my partner had to jump in to lift.
Hi, All our staff are highly trained and work to a high professional standard. However, we will take your comments into consideration and hope improve for the future
ES on 29 Jul 2022
Great service and communication throughout the process. The removal team did a great job with a challenging move.
Nickname on 19 Jul 2022
Good communications before the job. Turned up on time. Two highly efficient and friendly staff. Job done.
Rebs on 6 Jul 2022
The man who helped me move (Sarfa I think was his name) was very efficient, quick and conscientious of all my items, all the items were stored safely on the van, no items were broken, and upon arrival a new place he helped move all the boxes up 2 flights of stairs!
Lalit on 20 Jun 2022
Highly professional and supportive people. Amazing service for moving home. Will recommend for sure.
Sam on 29 Mar 2022
Efficient and friendly. They have a warm, local feel about them. Completed the move in perfect time.
TW (moved from Oxford to London) on 26 Mar 2022
The move went absolutely seamlessly! Amber was a joy to liaise with in the build up to the move and on the day itself, the van was right on time, super efficient and ever so friendly. Thank you so much for a brilliant service :)
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