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4.9 out of 5.0 based on 11 reviews

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Elm Associates Ltd

 Elm Associates Ltd has 30 years of experience as Chartered Surveyors, and are registered with RICS and the Royal Institute of Building Engineers. We offer Buildings Surveys, HomeBuyer Reports and Mortgage Valuations.

We are dedicated to going the extra mile for our customers, which means we will telephone the day after the inspection to keep you in the loop. We always aim to get the survey to you within 5 days of the inspection. We will then call to check you understand everything on the survey, and feel confident in the information you have been given. We're always happy to receive calls from then on, if you're unsure or have questions about the next stages with your property.

We treat our customers like individuals, and are dedicated to ensuring they have all the information they need. 

Customer Reviews

Elm Associates Ltd

Average service quality  

Average value for money

4.9 out of 5.0 based on 11 reviews

Service quality

Value for money

on

Keith and Ruth were very helpful, professional and friendly. Keith providing detailed verbal feedback and an email clarifying what was said and an estimated costing for the development work required. To be honest, I really would have also liked a full structural report included for the £492 i paid . However, i was happy with the overall service i received and would use them again.

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Very professional. Rang us in the evening and explained everything. A very good company

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Keith was very thorough and called me to talk through some of the findings on the day of the inspection. He was very knowledgeable and brought to attention some of the things I missed when viewing the property. Ruth was also really friendly and answered any enquiries quickly.

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Value for money

on

As first-time buyers we were generally concerned with what to expect and chose Elm because they were a local company and offering good value for money. The survey was very thorough and Keith phoned straight after to talk it through in detail, in a friendly way so we were aware of most things prior to receiving the written report.

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Very thorough report, excellent service, I would 100% recommend this surveyor.

Service quality

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very pleasant, efficient and friendly

Service quality

Value for money

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Excellent in every respect. Very professional, friendly and efficient. Their written and verbal feedback was very thorough and comprehensive. I would highly recommend.

Service quality

Value for money

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Using Elm Associates made the Survey process so easy. They were very efficient with communication and with completing the Buildings Survey. I felt confident that the survey was done very professionally and we were given a thorough report within days after the survey was completed. I would definitely recommend Elm Associates and will return to them for any future needs of my own.

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on

Excellent communication, Ruth was very quick at responding to any of my questions, Keith was very thorough, for the price you can not go wrong, Keith called me up to explain the survey before we received it. I feel that i am able to give him a call or email with anything i don't understand, even now the survey has been done a few week. Already recommended them to 2 people. .

Service quality

Value for money

on

Both Ruth and Keith were very helpful in their service and prompt at responding to all correspondence. The report provided by Keith was immensely thorough and even called to explain some of the areas in more detail.