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Customer ratings

4.8 out of 5.0 based on 85 reviews

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Novello Chartered Surveyors (East Midlands)

Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (East Midlands)

Average service quality  

Average value for money

4.8 out of 5.0 based on 85 reviews

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Excellent

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Really good prompt service, responding to requests and having a follow up call with the surveyor. Great service.

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Very swift and professional service, the survey was exceptionally detailed and thorough. Extremely impressed

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Fantastic from start to finish. Especially helpful as a first time buyer.

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Efficient in organising the level 3 survey, good timeframe for conducting the survey and received the report just over a week after. However the Seller mentioned that the surveyor did not lock up after and the alarm was going off and the Seller is raising a complaint with the company regarding this. The actual survey report was very detailed and exactly what we wanted, though we had to pay extra to have estimated cost of repairs added to the report.

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The survey was arranged quicker than I expected. I We are very pleased with the services provided.

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They were very prompt with communication and had better availability than others we spoke to.