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Customer ratings

4.6 out of 5.0 based on 113 reviews

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Novello Chartered Surveyors (South East)

Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (South East)

Average service quality  

Average value for money

4.6 out of 5.0 based on 113 reviews

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Great at communicating promptly

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Very good service! Fast and efficient.

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They have been really friendly and helpful. A pleasure to deal with

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Very responsive and open to our requests

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We were extremely impressed with there fast, efficient professional service.

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Great understand and communication. Proactively offered follow up contact from the survey results. Survey itself was comprehensive and detailed. Very satisfied.

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They were brilliant. Did the survey within 5 working days of contacting them, report was detailed and followed up by the company as soon as we received it. Great service especially as we're 1st time buyers so they were so helpful and efficient.

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So far they have done well.

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Very efficient, minimal contact needed by me, everything was sorted out and I was kept informed on every step with a text/email

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Good company, completed survey with excellent communication. Information in the survey was really clear and helpful