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4.0 out of 5.0 based on 5 reviews

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Reliable Surveyors Limited

Reliable Surveyors Limited are a company of Chartered Surveyors who are regulated by the Royal Institute of Chartered Surveyors. Our aim is to be "Reliable". You call us, we take care of everything from there. It really is that simple at Reliable.

Customer Reviews

Reliable Surveyors Limited

Average service quality  

Average value for money

4.0 out of 5.0 based on 5 reviews

Service quality

Value for money

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Company called following morning. Survey was carried out that afternoon. We received the report within 5 working days as promised.

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Great company and definitely reliable - I had the survey within 5 working days as promised by them

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Very impressed with how quickly the report came back to me. And the surveyor was friendly and a great help when I asked for more information.

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Guy Harrison did the survey.I had to phone up about it as it did not arrive on time. I was told he had been ill so that's why it was late and he would phone me back straight away.On the phone he said the veranda would need taking down (not a problem) so as nothing else was wrong I went ahead with the purchase when I received the survey their was a list of faults which I was not told about on the phone.On phoning him back about it he said we had discussed all the faults which we had not. Phoned Reliable surveyors and was fobbed off with excuses ie he had done 4 or 5 surveys and might have mixed them up and was told they would try to short it. Mr... Harrison did call me back and insisted he had told me everything that was wrong with the building and it was my fault for buying it in that condition if this had been the case I would not have gone ahead with the purchase this has cost me {and others)time and money had he been honest. about the call it would not have been so bad

I am sorry you feel that you had a poor service. In response to your comments, we apologise for the slight delay in getting the report to you. This was due to the illness of our member of staff. Despite that, he did call you to go through the important findings of the survey over the phone (not full details). We are sorry this was not clear to you at the time. We supplied the report 2 days after the phone call which is within our time-frame stated. We are confident that our surveyor of over thirty years experience has included all defects in the report.”

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Brilliantly detailed report and excellent customer care. They explained the process, took care of everything around the inspection and followed up after every stage!