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Customer ratings

4.3 out of 5.0 based on 255 reviews

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MyHomeMove Conveyancing

At MyHomeMove Conveyancing we understand that moving house can be stressful. That’s why we’re totally committed to making sure everything we do makes the process as easy and efficient as possible. Our award-winning service puts you in control, ensuring you know what’s happening every step of the way.

Our promise to you...

 

·         Live online updates

Our online case management service allows you to make secure payments, track, review and upload information to your case 24/7, via a smartphone, PC or tablet.

·         No hidden extras

Your all inclusive quotation means you know exactly what you will pay and what you are paying for. There are no hidden extras and our fees won’t change unless your instructions do.

·         No Move, No Legal Fee Guarantee

If your move falls through, through no fault of your own, you won’t pay for any legal work that has already been carried out. Please note any third party costs involved, such as searches carried out on a purchase property, will still be charged.

·         Opening Hours to suit you

Our conveyancers are available at a time to suit you, from 8am to 8pm most weekdays. We’re also open at the weekends too, providing you with the flexibility you need when moving home.

We pride ourselves on delivering a stress-free conveyancing service to all of our clients, meaning that they can relax and let us take care of the legal side of moving.

MyHomeMove Conveyancing, formerly 1st Property Lawyers, is a trading style of Premier Property Lawyers Limited.

Customer Reviews

MyHomeMove Conveyancing

Average service quality  

Average value for money

4.3 out of 5.0 based on 255 reviews

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Generally excellent service. Website easy to navigate, all documants available to read and download. Queries answered promptly, and in terms comprehensible to general public.

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All staff were polite and were happy to deal with any questions. If my contact was not available other staff were supportive and were willing to assist if they could. If not they left messages, and I got a return call. We had problems with buyers down the line. This was explained to us and were kept well informed as it went on.

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It was impossible to get hold of saima and she took a few days to reply or never did to certain queries. However we did speak regularly to other people on the team who had up to date information and were helpful in her unavailability. The app that is used is excellent and makes the steps really clear and easy to follow. When we pulled out of our purchase, there was no contact from anyone to make it clear we had finished the process and we were just removed access to the app

Hi Callum, Thank you for taking the time to leave us a review, we appreciate all feedback good and bad. I do apologise that the communication between you and your Conveyancer wasn't great, I will raise this with her Manager. We get a lot of positive feedback on our portal, eWay, so it's great to hear that you found it very useful too. ^Maisy

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Adam was fantastic, kept me informed throughout, was ready to go so quickly despite it being a leasehold purchase which can cause further issues.

Hi, thank you for taking the time to leave feedback on your experience. We’re pleased to hear Adam looked after you so well. ^Maisy

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Great service and value for money. Could be a little more responsive to queries, but we got there in good time. Will recommend to others.

This service provider comment was added manually on 31/08/2022

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Would like more contact ie answering emails etc

Hi, thank you for taking the time to leave a review. We’re sorry you found the communication to be poor at times and have fed this back to the team. We want to ensure we are providing the best service possible and therefore appreciate all feedback (good and bad) to help us improve our service. ^Maisy