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Customer ratings

4.3 out of 5.0 based on 226 reviews

  1. 147
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  3. 18
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MyHomeMove Conveyancing

At MyHomeMove Conveyancing we understand that moving house can be stressful. That’s why we’re totally committed to making sure everything we do makes the process as easy and efficient as possible. Our award-winning service puts you in control, ensuring you know what’s happening every step of the way.

Our promise to you...

 

·         Live online updates

Our online case management service allows you to make secure payments, track, review and upload information to your case 24/7, via a smartphone, PC or tablet.

·         No hidden extras

Your all inclusive quotation means you know exactly what you will pay and what you are paying for. There are no hidden extras and our fees won’t change unless your instructions do.

·         No Move, No Fee Guarantee

If your move falls through, through no fault of your own, you won’t pay for any legal work that has already been carried out. Please note any third party costs involved, such as searches carried out on a purchase property, will still be charged.

·         Opening Hours to suit you

Our conveyancers are available at a time to suit you, from 8am to 8pm most weekdays. We’re also open at the weekends too, providing you with the flexibility you need when moving home.

We pride ourselves on delivering a stress-free conveyancing service to all of our clients, meaning that they can relax and let us take care of the legal side of moving.

MyHomeMove Conveyancing, formerly 1st Property Lawyers, is a trading style of Premier Property Lawyers Limited.

Customer Reviews

MyHomeMove Conveyancing

Average service quality  

Average value for money

4.3 out of 5.0 based on 226 reviews

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The service was outstanding

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Not really responsive, maybe due to stamp duty holiday or internal resource problem

Hi, thank you for taking the time to leave your feedback. Due to the Stamp Duty holiday deadline we received a large volume of calls, we tried to mitigate any service impact by reallocating staff from other teams to support our conveyancers, so we're disappointed to hear that you still found us to be unresponsive. We are monitoring this internally and are always investigating ways in which our service can be improved and appreciate all feedback (good and bad) to help with this. If we can help with anything going forward, please feel free to get in touch.

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Service has gone down hill towards the stamp duty holiday - slower replies, harder to get things done, but I do enjoy their app.

Hi, thanks for taking the time to leave a review. We get a lot of positive feedback for our app eway, due to the convenience and transparency it provides clients, so we're glad to hear you enjoyed using it too. We did try to mitigate any service impact caused by the Stamp Duty holiday deadline by reallocating staff from other teams to support our conveyancers, however we're disappointed to hear that the service you received fell short of our usual standards. This is something we are looking into internally as we want to ensure we are providing the best service possible and we appreciate all feedback to help with this. If we can do anything more to help, please do get in touch.

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It is a great and fast company to use

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reallymoving provided me top class service for reasonable fees, definitely going to recommend it.

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Very reliable, efficient and transparent.

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Their online portal is very good for keeping track of the case but their communication is very hit or miss. I don't have faith that they are doing everything they can to process my sale prior to stamp duty

Thank you for taking the time to leave feedback. Your comments will be raised with a Manager to investigate internally to be sure our service levels are as they should be.

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They have done well keeping us updated and have followed up all queries in a timely and efficient manner

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No further comments

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The portal system is very good and keeps you up dated on where you are with your purchase and anything that is required or outstanding.