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Customer ratings

4.2 out of 5.0 based on 382 reviews

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MyHomeMove Conveyancing

My Home Move Conveyancing has been delivering first-rate conveyancing since 2001, providing a transparent and low-stress service that puts you in control, whether you’re buying, selling or remortgaging a property throughout the UK.

 

As part of Simplify, the UK’s largest independent conveyancing and property services group, we put our customers at the heart of everything we do. We're proud that our commitment to quality and transparency has earned us over 7,000+ five-star reviews on Trustpilot.

 

Understanding that property transactions don’t always go to plan, our No Move, No Legal Fee Guarantee protects you from being out of pocket in the event of your sale or purchase falling through. Our customers also get access to our innovative online portal, giving them 24/7 control over their move.

Customer Reviews

MyHomeMove Conveyancing

Average service quality  

Average value for money

4.2 out of 5.0 based on 382 reviews

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Great service

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They aren't transparent with the fees.

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Advice everyone do not use any on line Conveyances solicitors period.

Thank you for taking the time to leave a review of our service. We'd like the opportunity to look into your comments further, and to find out more about how we could improve our service. Please email us at [email protected] with your case reference and some further detail and will raise this internally. ^CR

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The company has been down and in radio silence for weeks now. I Have no idea how my move is progressing

We recognise how frustrating the recent security incident is and hope that you understand that we are doing all we can as fast as we can to get back to normal. An ever-growing proportion of our conveyancing colleagues are back up and running on core systems and progressing transactions. We continue to prioritise the most urgent cases, and are working with clients to help them move forward towards exchange and completion. We very much regret any uncertainty and disruption that our clients and others may have experienced. Our team, supported by external experts, are working non-stop to get the remainder of our systems safely back up and running, with progress being made every day.

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Company seems easy to deal with, minor delay due an enquiry regarding a door that was not strictly necessary but great overall.

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they are very professional and thorough with their services. Caroline was awesome!!

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The service was outstanding

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Not really responsive, maybe due to stamp duty holiday or internal resource problem

Hi, thank you for taking the time to leave your feedback. Due to the Stamp Duty holiday deadline we received a large volume of calls, we tried to mitigate any service impact by reallocating staff from other teams to support our conveyancers, so we're disappointed to hear that you still found us to be unresponsive. We are monitoring this internally and are always investigating ways in which our service can be improved and appreciate all feedback (good and bad) to help with this. If we can help with anything going forward, please feel free to get in touch.

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Service has gone down hill towards the stamp duty holiday - slower replies, harder to get things done, but I do enjoy their app.

Hi, thanks for taking the time to leave a review. We get a lot of positive feedback for our app eway, due to the convenience and transparency it provides clients, so we're glad to hear you enjoyed using it too. We did try to mitigate any service impact caused by the Stamp Duty holiday deadline by reallocating staff from other teams to support our conveyancers, however we're disappointed to hear that the service you received fell short of our usual standards. This is something we are looking into internally as we want to ensure we are providing the best service possible and we appreciate all feedback to help with this. If we can do anything more to help, please do get in touch.

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It is a great and fast company to use