1. Home
  2. Removals
  3. Directory
  4. Removals With a Smile

Customer ratings

4.5 out of 5.0 based on 39 reviews

  1. 32
  2. 4
  3. 1
  4. 0
  5. 2

Ready to get quotes?

Instant quotes from up to 5 local removal firms

Get removals quotes

Removals With a Smile

Established in 1983, at Removals with a Smile we make it our business to ensure your move as smooth and stress free as possible. We have bases in Sutton, Wimbledon and Central London and a no nonsense approach, so if you’ve got a long or short distance commercial or domestic move planned and want a competitive rate – choose Removals with a Smile for removals throughout London, the South East and the UK.

We know that moving house is supposed to be one of the most stressful life events, the fourth highest apparently, but when you move with Removals with a Smile and the great service we provide, that stress will disappear! Our motto has always been ‘with a smile’ right from our start up – we want to make sure our customers are always at ease.

We’re a fully insured company providing a second to none packing and storage service. With the 30 years of experience we have here, what was once a small family business has now perfected the art of house removals. Our movers and packers are highly trained professionals with excellent standards, so you can be safe in the knowledge that your belongings will arrive safely at your new home.

We have a fully equipped fleet of trucks and vans available to ensure your service is suited to your requirements whilst still being able to negotiate the streets of the capital. We will assess the volume of your belongings and what appropriate resources will be needed to efficiently and securely pack and transport your items. We’re a punctual company – we will complete your move on time.

We can lend hanging wardrobe cartons for the moving of clothes and can dismantle and reassemble beds if required. We will protect carpets as standard.

We can also recommend storage facilities should it be needed.

Customer Reviews

Removals With a Smile

Average service quality  

Average value for money

4.5 out of 5.0 based on 39 reviews

Service quality

Value for money

on

Highly recommend this company. Our move was not straightforward and "Removals with a smile" only had 6 days to prepare for the move. We had so many precious items along a large amount of furniture and storage items. The team of 7 managed to pack all our item in one day and load the vans in an afternoon and morning of the move. Delivery to our new home was made on the same day and all 3 vans were unloaded in to our new home by 6pm of the move day. The whole team were motivated and wonderfully directed by Dennis and Sam. We had no breakages which was a miracle considering the number of glasses, crockery and ornaments we had. The many paintings we had all arrived unscathed. Their pricing is very competitive and we are delighted we selected them for our move. They are not members of any removal organisation but do not alllow this to deter you. The initial quote only allows for 1 x 7.5 ton Van and 1 x 3.5 ton van. Due to the amount of items we had they needed another 3.5 ton van which was provided at no extra cost. A first class company with a superb cohesive team.

Service quality

Value for money

on

The service was fantastic, I used them twice and was massively impressed on both occasions!! Punctual, Professional and a pleasure to deal with...keep up the good work!!

Service quality

Value for money

on

I wholeheartedly recommend Sam and his team. Our move wasn't the most straight forward scenario but they made a heroic effort and it was a completely stress-free experience! The two days couldn't have gone smoother and they were great company too. We are absolutely delighted with the service we received and can't thank them enough.

Service quality

Value for money

on

They were great and friendly and really good with their communication. A brilliant family run business. Would recommend them to anyone.

Service quality

Value for money

on

Extremely poor service

We always endeavour to be as accurate and realistic as possible with our estimates and provide a service appropriate to the job at hand. Sometimes a customer will be a little optimistic in their expectations and hope that the work involved will take 2 men 2-3 hours. Many 1-2 bed local moves can be completed in 3-4 hours however every removal is unique. Loading an entire 2 bedroom apartment from the fourth floor, including some dismantling and reassembly, with over a 100m walk from the bottom of the lift to where the van can park is not a job that can be completed by 2 men in 2-3 hours. An appropriate service and budget was offered at extremely short notice, however a sensible budget could not be agreed on the day. In future we recommend arranging a survey but wish you all the best and hope you are settling into your new home well. ;)

Service quality

Value for money

on

Great bunch of lads!

Service quality

Value for money

on

I recommend Removals with a Smile wholeheartedly. Sam was helpful and patient with my enquiries and questions throughout the process, and provided us with an accurate quote from the outset. We moved from London to Newcastle, and Sam was great at explaining how the company would carry out the move, from the number of men working on the job in London and in Newcastle to the time they'd set off in the morning (which was in the early hours so that they'd get there in time to give us plenty of time to unpack during the day!). On the first day of moving, Sam called to say that they were running a bit late but that they would be bringing another man to help out and make sure that they finished the job at the time expected, which actually suited us very well indeed; it also shows that they're not looking to cut corners, as they could easily have just said they were running a bit late and not brought the extra person! Each of the men was friendly, careful and hard-working; in fact, they were so good natured that it was like moving with friends of the family! They made no complaints about even particularly heavy or tricky items and were in excellent humour throughout. Likewise, at the Newcastle end, Sam and Michael made no complaint about any of the difficulties faced (e.g. the spiral staircase up which everything had to come!). We had no breakages, and they clearly took real care with fragile items. RWAS offer packing materials at incredibly reasonable prices - the best of any company I've encountered - and they take back and don't charge for any materials you request/they provide that you don't use. This is evidence of how honest and straightforward the firm are: they're not out to make money from you at every opportunity. I would definitely book Removals with a Smile again. They're honest, genuine, hard working, careful and pleasant - exactly what you want during a potentially stressful time!

Service quality

Value for money

on

Really nice guys did the job in quick time as we were on a budget and handled our chaotic household and packing efforts brilliantly!

Service quality

Value for money

on

I'm very grateful to Sam and Denis who were punctual and efficient in dealing with our removal. Their quote was competitive and they were generous with the number of boxes, paper and bubble wrap they provided us with. I warmly recommend them!

Service quality

Value for money

on

Really helpful and reliable. Not fast, but careful.