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Customer ratings

4.5 out of 5.0 based on 46 reviews

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Removals With a Smile

Established in 1983, at Removals with a Smile we make it our business to ensure your move as smooth and stress free as possible. We have bases in Sutton, Wimbledon and Central London and a no nonsense approach, so if you’ve got a long or short distance commercial or domestic move planned and want a competitive rate – choose Removals with a Smile for removals throughout London, the South East and the UK.

We know that moving house is supposed to be one of the most stressful life events, the fourth highest apparently, but when you move with Removals with a Smile and the great service we provide, that stress will disappear! Our motto has always been ‘with a smile’ right from our start up – we want to make sure our customers are always at ease.

We’re a fully insured company providing a second to none packing and storage service. With the 30 years of experience we have here, what was once a small family business has now perfected the art of house removals. Our movers and packers are highly trained professionals with excellent standards, so you can be safe in the knowledge that your belongings will arrive safely at your new home.

We have a fully equipped fleet of trucks and vans available to ensure your service is suited to your requirements whilst still being able to negotiate the streets of the capital. We will assess the volume of your belongings and what appropriate resources will be needed to efficiently and securely pack and transport your items. We’re a punctual company – we will complete your move on time.

We can lend hanging wardrobe cartons for the moving of clothes and can dismantle and reassemble beds if required. We will protect carpets as standard.

We can also recommend storage facilities should it be needed.

Customer Reviews

Removals With a Smile

Average service quality  

Average value for money

4.5 out of 5.0 based on 46 reviews

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Friendly, professional and I would def use them again in the future as well as recommending them to others.

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Fab company, fab service and definitely honour their name - all three gentlemen were a great laugh and were even smiling at the end of their 10 hour shift! They made what should have been rather a stressful day actually quite fun - were were quite sad to see them go at the end. Another big plus is that they're a family business which I love; very honest and very down to earth. Cannot recommend Service with a Smile highly enough and we will certainly be using them for any future moves.

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Crew were exhausted prior to move. Hourly rate was a big mistake and there was no urgency to get the work done. Most of the larger items (that required dismantle/reassembly) were damaged during the move.

That’s our first bad review online ever! All I can say is that my Dad estimated a day’s work and it was a day’s work. We're always clear about how long we think it will take to do properly and the emails we send are crystal clear. We provided our special discounted rate after 5 hours and all the t's and c's are very straightforward. We also provided one of our most experienced crews who between them have completed literally 10000 moves over the past 30 years but of course we cannot get it right every time and if we make mistakes we do our best to fix them asap.

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Very efficient and friendly team that overcame all the problems as they arose.

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The service provided was excellent. There was a slight issue with the size of our furniture fitting in the van supplied but the guys who turned up sorted it out (with a smile) and everything went very smoothly. They certainly took a lot of the stress out of moving day, I was very happy with the service and the price.

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There didn't seem to be many reviews online for Removals with a Smile, and I don't normally do online reviews, but I was really delighted with the service so I wanted to record my excellent experience with them. One other firm who gave me a quote (of more than double what RWAS charged, incidentally) said "you get what you pay for with removals firms". Maybe, but as we weren't moving any antiques I thought I'd risk it. We didn't have any damages, the team were extremely polite and accomodating (more important than you might think on a stressful day). Very pleased - unless you're getting your removals paid for on expenses or something I found them a really good choice.

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What a great service and Team. Having done a few house moves these guys are streets a head of their competitors. Friendly, polite and nothing is too much hassle, they turned up on time made no mess and were just as good at our new home.... You would be a fool not to use them......

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Very friendly, punctual, organized and efficient, what more can I say? Would definately recommend!

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Removals with a smile certainly live up to their name. However difficult it was getting large items into a small place they wer both still smiling. A very plasant team to work with.

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Sam and his team were promt, reliable, swift and took good care of our possessions. They really did provide a fantastic service with a smile.