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  • Lambert Pugh
  • Joined reallymoving.com: 2005

Customer ratings

4.4 out of 5.0 based on 267 reviews

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Lambert Pugh

Lambert Pugh is a modern, two-partner legal firm situated in the centre of Norwich specialising in domestic conveyancing. Our aim is to provide clients with a first class service at a very reasonable cost, providing home movers across the country with a top quality legal service and knowledgeable advice.

We provide both a local and nationwide service, so whether you are in Truro, Hartlepool or anywhere in between, we can help you with your property transaction. Whilst we are always happy to see clients at our office, we can deal with all aspects of your transaction by telephone, post or email.

Why choose Lambert Pugh?

  • All fees are fixed and covered by our great no completion no fee guarantee.

  • We are on the approved panels of all major lenders.

  • We are members of the Law Society’s Quality Solicitor Scheme so you know that your transaction is in safe hands.

  • We are proud of the excellent feedback we get from our clients; we have been described as ‘Thoroughly professional and reliable’ and ‘always easy to contact’. Take a look through our reviews to see why 95% of our clients would use us again and recommend us to their friends and families.

  • We understand your needs. Buying and selling property can be an overwhelming and stressful time, which is why we will assist you through all aspects and stages of the legal process. At Lambert Pugh, we represent our clients’ interests at all times.

  • We offer a first class service that is available at an affordable price, without compromising on efficiency and speed.

  • We put our clients first and place great importance on regular, prompt communication and offering the best customer service we can. We will always keep you informed of exactly what the latest updates on your transaction are.

  • It is very important to us that all of our clients receive a great quality service and have a pleasant experience during their move with us. We are a hard-working and friendly company, providing an unparalleled legal service that is great value for money.

  • We’re authorised and regulated by the Solicitors Regulation Authority, number 574036.

Contact us today to see how the conveyancing specialists can help make your move as easy and stress free as possible!

We can also provide legal services in wills, probate and powers of attorney.

Customer Reviews

Lambert Pugh

Average service quality  

Average value for money

4.4 out of 5.0 based on 267 reviews

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Kathrine has been a fantastic help so far. We haven't yet engaged but she is always contactable and has been much quicker with the searches than we estimated. Overall to date very happy and will use them next time

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WE HAD ABOUT FIVE QUOTES FROM THE COMPANY WE FNALLY USED. ALL WERE DIFFERENT. ONE WAS A VERY LOW QUOTE FOR THE FEES BUT THEN HAD HIGH CHARGES FOR ADDITIONAL ITEMS, WHICH WERE NEEDED ANYWAY. ANOTHER QUOTE WAS LOWER ON THE EXPENSES BUT MUCH HIGHER THAN THE OTHERS FOR THE FEES. TWO WERE ONLY A LITTE WAY APART, BY ABOUT £5. THE FIRM WE USED SEEMED TO GIVE OUT VARYING QUOTES EACH TIME. WE ALSO GOT A QUOTE FROM THEM DIRECT. IT WAS SIMILAR. NO TWO QUOTES, OUT OF FIVE, WERE THE SAME.

Thank you for your feedback. However, we can see that the estimates you requested were for differing amounts which means price dependant disbursements, such as the Stamp Duty payable, will change. Our database shows that our legal fee remained the same in all of the estimates issued to you, and only third party costs changed depending on what the property value was stated to be. If there has been a technical error that means this does not reflect what you received from us, please forward these estimates to us so we can investigate this.

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The only issue we had was talking to an asst who didnt seem to be very knowledgeable

We are sorry that you felt that you spoke to an assistant who wasn’t very knowledgeable. All our assistants are usually very knowledgeable but do sometimes need to check finer points with the conveyancer before giving an answer. We would also like to state that the assistant that you spoke with has now left the firm.

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Once the sale got going the conveyancer did everything she could to speed things along

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Have nothing but praise for this company totally professional from start to finish. I had a very difficult chain but my side was always on top of the game. A special thank you to Justina, Collette & Sarah xx

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The amount of stress and delays caused by this company were not worth the financial savings. I had to chase on numberous times with lenders and contact other ends of the chains to advise of updates as they ALL could not get hold of Solicitor. I had to ring non stop in order to get an answer on the phone, emails and voicemails are usually not replied to. At the final hurdle a confirmation needed from my lender that no early repayment fee would be charged, this should have been competed weeks previous but I jumped in and got all the information to prove that it wouldn't be charged and they could t get hold of Solicitor to ask him to request this in writing. Absolutely disgusting service and no I do not recommend. Defensive excuses given when challenged every time.

Our transaction log clearly shows that all parties involved were kept fully up-to-date and at no point were they unable to get hold of Solicitor or get prompt responses to messages. We note that Solicitor offered to go through your transaction history to show you that at no point were any parties unable to contact him, but you did not want to.

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Fantastic to deal with Temby and her assistant Debbie were brilliant and really looked after us from start to finish. Highly recommend and will use them in the future.

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Great speedy service

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Very pleased with Lambert Pugh and would recommend