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  • Lambert Pugh LLP
  • Founded: 2005
  • Joined reallymoving.com: 2008

Customer ratings

4.4 out of 5.0 based on 57 reviews

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Lambert Pugh LLP

Lambert Pugh is a modern, two-partner legal firm. Located in the centre of Norwich, we specialise in domestic conveyancing for local and nationwide clients.

Our aim is to provide clients with a first class service for an affordable price. We provide home buyers, sellers and remortgagers across the country with the highest quality legal service and expert advice.

Whether you are in Norwich, Carlisle, Plymouth, or anywhere in between, we can help you with your property transaction. We can deal with all aspects of your transaction by email, telephone, or post, although we are always happy to see clients at the office.

Why choose Lambert Pugh for your conveyancing?

  • Fixed pricing and no completion no fee guarantee.

  • We are on the approved panels of all major lenders.

  • We’re authorised and regulated by the Solicitors Regulation Authority (number 574036) and members of the Law Society’s Quality Solicitor Scheme.

  • We are proud of the excellent feedback we get from our clients. We have been described as ‘thoroughly professional and reliable’ and ‘always easy to contact’. Take a look through our feedback to discover why 95% of our clients would use us again and recommend us.

  • We offer a first class service that is available at a very reasonable price, without compromising on efficiency and speed.

  • We always put our clients first. Regular, prompt communication is of great importance to us and we always offer the best customer service we can. You will be kept informed of exactly what the latest updates on your transaction are.

  • It is very important to us that all of our clients receive a great quality service and have a pleasant experience during their move with us. We are a hard-working and friendly company, providing an unparalleled legal service that is great value for money.

At Lambert Pugh, we understand your needs. We know that the buying and selling process can be a demanding, stressful time, which is why we will assist you through all stages of the legal process of your property transaction.

Your best interests are always represented and considered. With our professional regulation, excellent communication and top quality services, you can know that your transaction is in safe hands.

Contact us today to see how the conveyancing specialists can help make your move as easy and stress free as possible!

We can also provide legal services in wills, probate and powers of attorney.

Lambert Pugh - conveyancing solicitors in Norwich

Customer Reviews

Lambert Pugh LLP

Average service quality  

Average value for money

4.4 out of 5.0 based on 57 reviews

Service quality

Value for money

Nichola on 28 Jun 2017

Lambert Pugh have a fantastic team who are extremely approachable and efficient. Gemma was brilliant and couldn't of been anymore helpful.

Service quality

Value for money

Nellyk on 19 Apr 2017

Fantastic service , very informative and speedy with replies to queries/questions

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Value for money

Loz on 6 Apr 2017

Chrissie was fantastic, always helpful and kept me informed of progress at every stage.

Service quality

Value for money

Sarah on 17 Mar 2017

Always got back to me quick, they are thorough and explained things to me, did their best to speed things up although things are not quite finished yet as the seller's solicitors are really rubbish and holding everything up!

Service quality

Value for money

Gilly on 10 Mar 2017

Rachel was very well through explained any legal issues with the purchase

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Value for money

DG on 22 Jan 2017

Although I was disappointed that my solicitor went off on vacation without so much as a warning when we were getting close to exchange, one of the senior partners came to the rescue and was terrific at wrapping everything up.

Service quality

Value for money

Kazoo on 17 Jan 2017

Excellent quality of service. Communication was brilliant throughout the whole process and we were keptn up to date at all times. My contact was brilliant. Professional and friendly.

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S Grimwood on 21 Dec 2016

We used Lambert Pugh when buying our first house. Our conveyancer was Katharine Chatters who was professional and efficient – as this was our first time buying, we were nervous & not familiar with the process, but Katharine was always quick to respond & never made me feel like we couldn’t ask questions. Our first house fell through & Katharine was happy to hold everything until we found a new house – and there were no hidden fees and extras like other conveyors! We even used two Help to Buy ISAs and they were dealt with at a low cost I would definitely use Lambert Pugh in the future! Very happy! Thanks again Katharine for your patience and support. I couldn't have imagined receiving a better a service elsewhere.

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phillipahattuk on 13 Dec 2016

Unfortunately this company does not have the staff for the amount of work they have. They never answer the phone or return any calls. Their emails have automatic responses that say 48 hours to respond. i had 4 different people working my file and they all left.

We are sorry that the level of service you have received is below that of our usual very high standards. Client care is at the forefront of everything that we do and any issues with this are taken very seriously. From reviewing your file, it would appear that you were very unfortunate in that 2 of the conveyancers dealing with your matter left the firm for various reasons during your transaction and that during this time telephone contact did appear to be below the normal levels that we expect. The 3rd person who looked after your transaction is a conveyancer who covers illness and other unexpected absences so that transactions are covered when the usual conveyancer is unavailable. The 4th conveyancer who took over your file for the last month of your transaction did keep in good contact with you by telephone, email and letter from our records. We apologise that you did not enjoy the usual levels of service a client of the firm would expect but hope that you are now settled in your new property.

Service quality

Value for money

Michelangelo on 8 Dec 2016

Very prompt in responding to questions/queries, Everything moved forward at a good pace.