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Customer ratings

4.6 out of 5.0 based on 241 reviews

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RMNJ Conveyancing Solicitors

RMNJ Solicitors are property solicitors based on the Wirral, and one of the first legal practices in the country to secure membership to the Law Society's Conveyancing Quality Scheme - the mark of excellence for home buying.

The National Conveyancing Service

We know from experience that today’s home movers seek competent friendly legal service coupled with efficient communications, at a fair price.

We deliver, by giving you a clear written confirmation of the cost from the start, together with contact details to allow easy communication with your conveyancer, who will be a specialist undertaking no other type of legal work.

You don’t need to visit our offices or make appointments to see a solicitor; our national conveyancing service has been tailored to allow everything to be done by post, telephone, email, to suit you.

Teamwork

Your Conveyancer is backed by a team of dedicated support staff to process your conveyancing transaction, swiftly and efficiently. We will liase on your behalf with estate agents,brokers, lenders and other agencies as appropriate to protect your interests and keep your move moving!

Reputation and Reassurance

Like any business, our continued long term success relies on reputation.  Our National Conveyancing service has been in operation for over fifteen years and clients who have used the service are now returning to us for their next move or remortgage.  We hope that after using our service once, you will do the same in the future.

Information about Us

RMNJ solicitors have been in business for over 60 years. You may therefore instruct us to act for you safe in the knowledge that your solicitors are long established, financially secure and properly regulated.

Our head office is based in Birkenhead on the Wirral Peninsula.  Our conveyancers are all located there.  Other RMNJ departments specialise in Accident Claims, Family Law, Mental Health Law and Criminal Law.

RMNJ Conveyancing Solicitors - Conveyancing Solicitors in Cheshire

Customer Reviews

RMNJ Conveyancing Solicitors

Average service quality  

Average value for money

4.6 out of 5.0 based on 241 reviews

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From the start there has been great communications, all the team members I have spoken to have been very friendly and helpful and they answer the phone in a few rings and always come back to you either by phone or email promptly. Superb service and far better communication than I have had in past purchases.

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Very very poor service. Cost us a lot of money because of exceptionally slow remortgage meaning we were left on our old (very high) mortgage rate much longer than we should have been. Very rude and unhelpful staff, still have not heard back from them about our complaint. AVOID.

We are sorry this client is unhappy with our service. This was a remortgage case. The client had formed her own expectations how swiftly the remortgage process could be completed so set a timescale of a few days which could never be matched. As a result, disappointment and frustration was inevitable. We can’t agree that our service was “exceptionally slow” because completion took place within 4 weeks of the mortgage offer being issued by the lender. This was one week longer than the 3 weeks we had predicted, but the client failed to send us all the information we requested at the outset, which caused a slight delay. We receive very few complaints, but if you are ever unhappy about any aspect of the progress of your case it’s easy to raise this with our client care partner who will take immediate steps to resolve the problem, involving a full investigation by the head of our Conveyancing department.

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This was a simple remortgage so not complex, but everything went smoothly. If I had to offer one suggestion for improvement it would be to have more pro-active feedback on progress.

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Extremely efficient and always easy to get into contact with. Always very polite and helpful. Never felt as though he wasn't on our side.

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I am very pleased with the service provided. Very professional and efficient as you would expect from a firm of solicitors.

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Price was good, but the old adage that you get what you pay for remains true.

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They were a little slow at first and didn't acknowledge our post. They told us they receive too much to be able to acknowledge every piece but, as their clients, I don't think it's unreasonable to expect them to let us know it's arrived safely. But once things got moving, I can't fault them at all. They responded to emails very quickly, gave us some sounds advice and moved things forward as quickly as possible. I'd be giving them 5 stars if they had acknowledged our initial pieces of post!

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Excellent service, very prompt and efficient. Online portal access and case assigned within 24 hours.