Founded: 1953 Joined reallymoving.com: 2001

Customer ratings

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RMNJ Conveyancing Solicitors

RMNJ Solicitors are property solicitors based on the Wirral, and one of the first legal practices in the country to secure membership to the Law Society's Conveyancing Quality Scheme - the mark of excellence for home buying.

The National Conveyancing Service

We know from experience that today’s home movers seek competent friendly legal service coupled with efficient communications, at a fair price.

We deliver, by giving you a clear written confirmation of the cost from the start, together with contact details to allow easy communication with your conveyancer, who will be a specialist undertaking no other type of legal work.

You don’t need to visit our offices or make appointments to see a solicitor; our national conveyancing service has been tailored to allow everything to be done by post, telephone, email, to suit you.

Teamwork

Your Conveyancer is backed by a team of dedicated support staff to process your conveyancing transaction, swiftly and efficiently. We will liase on your behalf with estate agents,brokers, lenders and other agencies as appropriate to protect your interests and keep your move moving!

Reputation and Reassurance

Like any business, our continued long term success relies on reputation.  Our National Conveyancing service has been in operation for over ten years and clients who have used the service are now returning to us for their next move or remortgage.  We hope that after using our service once, you will do the same in the future.

Information about Us

RMNJ solicitors have been in business for over 60 years. You may therefore instruct us to act for you safe in the knowledge that your solicitors are long established, financially secure and properly regulated.

Our head office is based in Birkenhead on the Wirral Peninsula.  Our conveyancers are all located there.  Other RMNJ departments specialise in Accident Claims, Family Law, Mental Health Law and Criminal Law.

RMNJ Conveyancing Solicitors - Conveyancing Solicitors in Cheshire

Customer feedback

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RMNJ Conveyancing Solicitors summary

Average service quality:
4.5 out of 5 (221 reviews)
Average value for money:
4.6 out of 5 (221 reviews)
Average rating: 4.6 out of 5 based on 221 reviews
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Average rating:
5.0 out of 5

Fantastic service, couldn't have been more helpful. I had no problem getting through to my assigned conveyancing solicitor or one of their assistants at any point. Any questions I had were promptly addressed. I'd highly recommend RMNJ, really helped us as first time buyers.

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Average rating:
5.0 out of 5

We received excellent communication and consideration from our Legal Assistant who kept us informed through the process, liaising with our vendor's solicitors to agree actions and timescales. We also received legal guidance relating to something uncovered during one of the searches.

The pricing schedule was clear, and we were informed and asked to confirm any chargeable actions outside of the original scope prior to the action being performed.

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5.0 out of 5

very professional and helpful. would use again

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3.5 out of 5

After slow start worked well.

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Average rating:
4.5 out of 5

Have use Rmnj again for the purchase of a property, excellent service at a great price.

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Average rating:
5.0 out of 5

Purchase of the flat went smoothly and quickly. Thank you

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5.0 out of 5

Very good company

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Average rating:
5.0 out of 5

The solicitors were excellent. We did a purchase and a sale, and the team kept us fully informed throughout the whole process. They were always happy to help, and were very pleasant to talk to.

The case was a complex one, and they did a good job dealing with the terrible solicitors at the other end (ones associated with an estate agent named after a specific colour of brick).

Susanna, and the team were great. Can't recommend them enough.

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Average rating:
5.0 out of 5

Really good service. Constant updates, friendly and helpful at all times. Made me feel like their most important client, never to busy and swift replies to emails.

Quite complex as multiple deeds and lots of previous building work and flying freehold.

So glad I picked this company and special thanks to Grainne for all her hard work.

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Average rating:
4.5 out of 5

Bit slow to start with but once all my initial paperwork was back they have been good. (Need a nudge every now and again)

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Average rating:
4.5 out of 5

Quite good for the price.

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1.0 out of 5

Appalled by the service from RMNJ. Their mistakes, oversights and sluggish handling of our case caused numerous delays in the process and things only really sped up once we had escalated by forwarding their senior partner a 7-page, 15 point complaint detailing the problems. They did refund their legal fee (in response to us suggesting they do so - the offer was not forthcoming from them) and they never apologised at any point (except for saying 'sorry if our service isn’t matching your expectations'). Sadly, two weeks after moving in I am still having to chase them for property plans I requested from them in May/June. RMNJ claim to be professional and efficient - we found them to be anything but.

Company response: We don’t agree that our conduct of the case caused any delay. All the legal aspects of the case were progressed and concluded correctly and on time.
On 5th July this client wrote to us “Our hope has always been to move in by the weekend of 16th/17th July….with completion 15th July…”
RMNJ completed the purchase on the 15th July as the client wished and the title to his new home was correctly registered at the Land Registry by 2nd August.
RMNJ always aims to offer the best conveyancing experience and in light of some administrative errors made by the conveyancer in correspondence with the client, we agreed our service fell short on this occasion.
In response to the client’s dissatisfaction we immediately offered a change of conveyancer and waived part of our fees.

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Average rating:
4.5 out of 5

I was slightly nervous about using an on-line conveyancing firm but it actually worked out very well. RMNJ seemed to be quite efficient in dealing with our sale and purchase. Document exchange was done by email wherever possible which saved time and all emails were promptly acknowledged. I never had any difficulty speaking directly to someone on the phone whenever there were issues or queries. Pre-paid addressed envelopes were supplied for quick return of hard copies where required. The sale and purchase took somewhat longer than expected to complete but this was down to the complexities of particular property issues and delays elsewhere in the chain. I would have no hesitation in using RMNJ again or recommending to others.

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Average rating:
5.0 out of 5

RMNJ were efficient and did everything as expected. Perhaps not as much hand holding as you might get with a more expensive conveyancer but we had no issues.

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Average rating:
1.0 out of 5

Not quite sure how we actually managed to complete! RMNJ were incompetent and completely unorganised. We were never quite sure what was going on or at what stage the process was at. No end of trouble on the smallest of chains. Avoid at all costs.

Company response: RMNJ’s conveyancing process allows transactions to be completed swiftly and efficiently by phone post and email. It is disappointing to be rated so harshly by a client when the same service provided to thousands of other clients over many years has achieved a happy outcome. We kept the client informed and updated throughout in compliance with the Law Society Quality Conveyancing Scheme.
We believe the client became dissatisfied because he had expectations of the conveyancing process that were not consistent with the rates of progress associated with a conveyancing chain, which led him to be dismissive of the practicalities of this and our efforts on his behalf, even though no legal errors were made by us, there were no delays by us and nothing went wrong with the transactions.
The client’s sale and purchase completed on the day the client requested at the fee we had originally quoted and the title to his new home was registered successfully at the Land Registry immediately after completion.

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Average rating:
5.0 out of 5

Our solicitor and her team were extremely professional, efficient and communicative and above all helpful and friendly
Wished we had found them 9 moves ago!
We would highly recommend them to anybody looking for conveyancing services

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Average rating:
4.0 out of 5

Very efficient and good with communication. One small annoyance was the way scanned documents are sent. Pages don't always follow logically and are often flipped. Which makes them difficult to read.

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4.0 out of 5

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Average rating:
5.0 out of 5

This is conveyancing at its best - clear prompt communication, always someone to contact who knows what they are talking about. Hannah Dowry was superb. I would recommend this firm to everyone.

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2.0 out of 5

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