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Customer ratings

4.1 out of 5.0 based on 685 reviews

  1. 435
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LegalZoom (Beaumont ABS Ltd)

We launched in 2001 in the USA and we are proud of our 4,000,000 customers worldwide. We offer a solicitor led service here in the UK with a dedicated customer service team, online tracking, and a high-tech customer login portal. With some of the highest customer ratings in the conveyancing sector, we are proud of our great reputation and our determination to make legal services accessible, clear and affordable to all.

We are a member of the Law Society's Conveyancing Quality Scheme.

Providing a countrywide service from its bases in Yorkshire and the East Midlands, Legalzoom offers:

  • A dedicated conveyancer, contactable directly by phone, email or through our Message Centre.
  • Legalzoom offers a fast and easy online instruction process through our Customer Portal.
  • Guaranteed fixed fees.
  • No move, no legal fee.
  • Track your case online 24 hours a day.

Complete the conveyancing process without you taking time out.

When life bumps into the law, we want to take the stresses away. Our legal team do the important things, our technology handles the admin and we pass the savings onto you. 

Customer Reviews

LegalZoom (Beaumont ABS Ltd)

Average service quality  

Average value for money

4.1 out of 5.0 based on 685 reviews

Service quality

Value for money

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Very efficient, great communication, highly recommended

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Efficient and good

Service quality

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Fast service all paperwork sent via an online portal. Kept in touch all the way through.

Dear Customer, Thank you so much for the lovely 5 star review. We are delighted that our service and communications were to a good standard. We look forward to speaking to you again in the future. All the best from the Beaumont Team. Thanks

Service quality

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Just okay service. Communication with clients and speed of the transaction can be way better.

We raised enquiries with the solicitor on 04/09/2018. We didn’t get a response on this until 16/10/2018. We reported the enquiries back to the client. The enquires have had to be sent across to the lender which was done on 19/10/2018. We are awaiting a response. Sobia is going to advise the client of this now. We are looking to exchange and complete on this asap. There was a delay on getting an answer back from our enquiries which had held this up significantly.

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The initial service seemed quick and the end moved really well. However there was quite a dip in the middle. This may have been due to annual leave / summer holidays but for a large company you would expect leave would be sufficiently covered.

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They got some of our information wrong a few times even after we corrected them

Thank you for the feedback - which we use to ensure we improve communication and our service overall . We’re looking in to why the data entry issue was not rectified earlier in the transaction and apologise for any confusion this caused. We’re happy that we were able complete the case in less than 8 weeks from receipt of draft contracts and wish you the best of luck in your new home.

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Was advised that I would have my deposit returned, 6 weeks later I am now about to chase. Not great!

We’re sorry that we were unable act for you and for any inconvenience caused. We confirm that our accounts team have been asked to prioritise the return of your initial payment and we are looking in to why this delay occurred.

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Everything was done on time but I would have preferred more diligence in checking details early, as lots of important things were not checked until the last minute. I would also like more transparency on the fees that ended up being significantly more than originally quoted.

Thank you for taking the time to provide this valuable feedback – it is always good to hear how we can make improvements to our service. We’re currently adapting our processes to ensure that delays are avoided and key information is checked as early as possible. We always try to provide an accurate quote from the outset, however, when a property is leasehold, further admin fees can be charged by the management company. We’re happy that we were able to complete your Remortgage within the required timescales and hope that we can assist you again in the future.

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I liked the use of the online portal for uploading and viewing documents. This made the process a lot easier. Also my case handler was very efficient with responding to email and phone queries, which helped move things along quicker.

Service quality

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We found Beaumont Legal / Legal Zoom to be convenient and easy to use. A lot of it could be done online, which simplified things for us. Our main contact was Bina, but we dealt with many members of staff over the phone and they were always extremely friendly and helpful.